Lead Follow-up & Appointment Coordinator

We are looking for a confident and result-oriented Patient Coordinator / Lead Conversion Executive to handle online and walk-in enquiries at our premium dental and skin clinic in Satwa.

The ideal candidate must have strong sales skills, excellent English communication, and a passion for converting enquiries into appointments.

Key Responsibilities:

• Handle incoming leads from WhatsApp, calls, and social media.

• Convince and convert leads into confirmed appointments through professional communication.

• Manage the daily appointment schedule and coordinate with doctors.

• Maintain lead tracking and follow-up records systematically.

• Ensure every patient receives exceptional customer service.

• Collect Google reviews and encourage referrals.

• Support marketing and promotional campaigns through effective follow-ups.

Requirements:

• Female candidates preferred

• Must have strong English communication and sales negotiation skills.

• Confident to speak with new clients and close appointments.

• Experience in a dental/skin clinic, call center, or beauty industry preferred.

• Active on WhatsApp and social media.

• Basic computer knowledge required.

Working Hours:

• 9 hours per day (including 1-hour break)

• 1 day off per week

Salary & Benefits:

• Attractive monthly salary based on experience

• Performance-based incentives for successful lead conversions

• Friendly and motivating work environment

About Us:

Floss & Gloss Dental & Skin Clinic in Satwa, Dubai, is a fast-growing clinic known for professional treatments and exceptional customer care. We believe in teamwork, positivity, and delivering smiles—both dental and personal!

Job Type: Full-time

Application Question(s):

• Do you have previous experience working in dental/skin/beauty clinics or call center/customer service role ?
• how many years of sales or customer handling expereince do you have?
• What is your expected monthly salary?
• What languages can you speak fluently?
• If two patients message at same time asking for information, how will ou prioritize and handle them?