Lead for Sales Operations and Data Analyst

Mandatory Requirements for this assignment:

• Advanced Excel Skills and dash boards
• power point presentation making skills
• Can reach to the office site by his/her own: Sundar Industrial Area LAHORE

Desirable Characteristics in the candidate:

• Socially groomed, confident and a creative personality
• Quick learner, analytical, great in Numbers/Maths and plays on self accoutabilities
• Can work independently and proactively to extent of achieving operational excelence
• Highly energetics so not get exhausted.
• As this position will be engaged in Sales operations so may be responding the customers and cross functions after duty hours will be required. (E.g: For dispatches, deliveries etc.)- Therefore most probably your mobile may be ringing after office hours and on sundays.

Experience Level:

• Fresh Graduate (Or Up to 1 Years of relevant experience) with great CGPA, intellect level and eagerness for learning and doing bold experiments.
• Compliance with the Mandatory Requirements for this role. (Read Above)

Who can Apply

• Any one with mentioned requirements, skill set and experience

We're seeking a highly motivated, detail-oriented Sales Operations & Customer Service Lead who combines analytical thinking, ownership, customer focus, and strong execution. This role is ideal for someone who thrives at the intersection of customers, people, processes, and data, enabling the business to operate more efficiently, make informed decisions, and deliver an exceptional customer experience.

WHAT YOU'LL BE DOING

• Managing and optimizing sales operations and customer service
• Responding to customer inquiries and ensuring timely resolution of issues.
• Building reports, dashboards, and analyses in Excel. (Advance Excel Skills level)
• Creating compelling presentations in PowerPoint. (Advance Power Point Skills Level)
• · Coordinating across Sales, Customer Service, Finance, Marketing, Supply Chain, and other teams.
• · Tracking customer feedback and identifying opportunities for service improvement.
• · Solving operational bottlenecks before they become business problems.
• · Turning data into insights and insights into action.
• · Supporting customer retention by ensuring a smooth and positive customer experience.

WHAT COMPETENCIES WE'RE LOOKING FOR

• · Advanced Excel skills.
• · Strong PowerPoint and business communication skills.
• · Excellent customer service and relationship management abilities.
• · High energy and a proactive mindset.
• · Strong analytical and problem-solving abilities.
• · Ability to work independently and take full ownership.
• · Excellent stakeholder management and cross-functional coordination skills.
• · Ability to remain calm, professional, and solution-oriented when handling customer concerns.

Email to share Resume: Consultant3h@gmail.com

Pay: Rs60,000.00 - Rs75,000.00 per month

Work Location: In person