Lead Glazier

Job Title: Glazier / Helper – Frameless Glass Installation

Company: Austin Shower Glass (Austin, TX)

About Us:
Austin Shower Glass is a locally owned business specializing in custom frameless glass showers, wine cellars, railings, office partitions, mirrors, and windows. We pride ourselves on quality craftsmanship, excellent customer service, and a team-oriented work environment.

Position Overview:
We are seeking a motivated Lead Glazier to join our growing team. The ideal candidate is dependable, detail-oriented, and eager to master the craft of glass installation. Experience in glazing or construction is a mandatory.

Key Responsibilities1. Installation Excellence

• Perform and lead installation of frameless glass showers, wine cellars, mirrors, railings, and partitions according to company specifications.
• Ensure all measurements, cuts, and seals are accurate and clean.
• Troubleshoot issues on-site and communicate solutions promptly.
• Maintain a professional appearance and uphold the company’s reputation on every job site.

2. Leadership & Team Management

• Lead and train installers or apprentices, modeling best practices for quality, safety, and customer service.
• Assign daily tasks, delegate responsibilities, and monitor progress.
• Maintain accountability for completion times, accuracy, and job quality.
• Foster teamwork and communication with both field and office teams.

3. Job Site Coordination

• Review job details, drawings, and materials before arrival.
• Communicate with homeowners, builders, and general contractors professionally.
• Ensure job sites are clean and safe before, during, and after work.
• Document completed jobs with photos and notes in Jobber (or other CRM system).

4. Quality Control & Safety

• Verify installations meet Austin Shower Glass quality standards.
• Identify and report material defects or order discrepancies.
• Adhere to OSHA and company safety protocols at all times.
• Perform regular equipment checks and maintain tools in working order.

5. Communication & Reporting

• Communicate with the owner on job status, timelines, and potential issues.
• Log time, materials, and notes accurately in the CRM.
• Assist with measuring, templating, and coordinating future installations as needed.

Performance Standards (Results Expected)

• Jobs completed with 98% accuracy (minimal rework or callbacks).
• Maintain an average installation completion time within company benchmarks.
• Positive customer feedback and zero unresolved complaints.
• Consistent adherence to safety and quality procedures.
• Contribute to training and onboarding of new installers.

Core Values Alignment

The Lead Glazier represents Austin Shower Glass by demonstrating:

• Precision: Every measurement, cut, and fit matters.
• Professionalism: Respect, courtesy, and clear communication with all clients and team members.
• Integrity: Accountability and pride in every job.
• Efficiency: Completing work correctly the first time while respecting schedules and budgets.

Authority & Accountability

The Lead Glazier has authority to:

• Direct and train installation staff on-site.
• Communicate directly with clients and contractors within scope of the job.
• Stop work for safety concerns or material discrepancies.

The Lead Glazier is accountable for:

• Quality and timeliness of installations.
• Proper documentation in CRM.
• Safe and professional work practices.

Responsibilities:

• Safely transport and handle glass, tools, and materials
• Maintain a clean and organized worksite and vehicle
• Follow safety procedures and company standards
• Learn to read drawings and specifications for installation accuracy
• Communicate professionally with team members and customers

Qualifications:

• Previous experience in glazing,
• Ability to lift 75+ lbs and work on ladders
• Strong attention to detail and willingness to learn
• Reliable transportation and valid driver’s license
• Punctual, dependable, and team-oriented

What We Offer:

• Competitive pay (based on experience)
• Opportunities for advancement and training
• Full-time schedule with consistent work
• Positive and supportive team environment

Pay: $25-35 per hour (depending on experience)

Monday–Friday, 8-10 hour shifts

Location: Cedar Park, TX

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Work Location: In person