Lead Manager / Inside Sales Associate

Ragnar Real Estate is Connecticut most trusted cash home buyer, providing a fast, simple, and stress-free home-selling experience for homeowners. As a fast-growing, solutions-based real estate investment company, we help sellers find the best path forward — and our Lead Managers are the trusted first point of contact.

This is a fully remote role with candidates preferred in the Eastern Time Zone to align with core business hours.

Position Overview

The Lead Manager / Inside Sales Associate is responsible for responding to all inbound leads, generating outbound follow-up calls, qualifying opportunities, nurturing long-term prospects, and setting high-quality appointments for our acquisitions team. Understanding sellers needs and thoroughly explaining our solutions.

Your mission:
⭐ Respond quickly
⭐ Follow the sales process with consistency
⭐ Build emotional trust with sellers
⭐ Set appointments that attend and convert

This is a relationship-driven sales role requiring empathy, emotional intelligence, and strong communication skills.

What You’ll Do (Key Responsibilities)Lead Response & Qualification

• Respond instantly to inbound calls/texts using speed-to-lead best practices
• Make outbound calls for follow-up, nurture, missed contacts, and older leads
• Qualify or disqualify leads based on motivation, timeline, condition & fit
• Determine whether a seller is ready to move forward with Ollie Offer

Sales Process Execution

• Follow our proven sales framework accurately and consistently
• Use curiosity, empathy, and emotional connection to build trust
• Ask deeper questions to uncover the seller’s real needs and motivations
• Set high-quality, fully prepared appointments for our outside sales team

Relationship Building

• Connect with sellers emotionally, not just logically
• Mirror tone, pacing, and style to create rapport
• Help sellers feel heard, understood, and supported
• Identify how Ollie Offer can help them move into their next chapter

Performance Metrics

Your success will be measured by:

• Speed-to-lead performance
• Contact rates
• Appointments set
• Appointment attendance rate
• Contracts closed from your appointments
• CRM accuracy & detail of notes
• Consistency of follow-up

CRM & Administrative Work

• Maintain detailed notes in Salesforce or a similar CRM
• Update lead stages, follow-up tasks, and status categories
• Execute structured follow-up sequences with zero missed opportunities

What We’re Looking For (Qualifications)Required

• 1–2+ years in phone sales, inside sales, call center sales, or appointment setting, Real Estate, Wholesaling experience is preferred
• Strong communication and listening skills
• Experience qualifying leads or conducting discovery calls
• High emotional intelligence and ability to build relationships fast
• Comfortable in a fully remote, self-managed environment
• Ability to work 11am–4pm Eastern Time
• CRM experience (GHL preferred or similar systems)

Preferred

• Real estate or real estate investment experience

Pay: $20,000.00 - $45,000.00 per year

Benefits:

• Flexible schedule
• Work from home

People with a criminal record are encouraged to apply

Work Location: Remote