Lead Product Manager & AI Platform

About Betterworks

Betterworks is HR software to align, develop, and activate your workforce for business growth. Organizations are able to replace outdated, ineffective, universally loathed annual review processes with powerful Continuous Performance Management programs that help managers be better at the conversations, coaching, and development necessary to inspire and motivate the entire workforce to achieve an organization's top priorities today and be ready for tomorrow's challenges.

About the Role

Why This Role Matters

This role owns the technical backbone of the Betterworks platform — enabling scale, integration, AI innovation, and reliability across the entire product ecosystem. It’s a high-impact opportunity for a Lead-level product leader who thrives at the intersection of strategy, systems, and execution.

This is a fully remote position.

What You Will Do

• Own the product strategy, roadmap, and end-to-end execution for Betterworks’ back-office systems, integrations, and AI capabilities, taking ideas from concept through delivery.

• Act as a hands-on, 0 1 product owner, ideating, designing, and shipping new platform capabilities in deep partnership with global engineering teams.
• Provide technical leadership and mentorship to a small team of product managers while driving execution across complex, cross-functional initiatives.
• Partner with integration vendors and technology partners to design scalable APIs, data flows, and platform services.
• Work cross-functionally with Product, Design, Data, Customer Success, and Sales to align platform capabilities with customer and business needs.
• Responsible for supporting two Product Managers, providing guidance on strategy, execution, and development.

• Make informed technical and architectural tradeoffs, balancing speed, scale, security, and long-term platform health.

• Champion the platform vision through clear, compelling storytelling that drives alignment across internal teams, partners, and customers.

What You Bring

• 7+ years of product management experience, owning backend, platform, analytics, and integrations in an enterprise B2B SaaS environment.

• Prior experience in a technical or engineering role, with a strong foundation in system design and architecture.
• Deep understanding of enterprise SaaS architectures, including APIs, web services, integrations, data pipelines, and multi-tenant systems.
• Experience building and scaling AI-enabled platforms, integrating AI capabilities into production-grade workflows.
• Strong knowledge of identity and access control models (RBAC, ABAC), field-level security, and enterprise data models (org structures, user hierarchies).
• Proven experience building and scaling AI-enabled platforms, translating AI capabilities into reliable, production-grade workflows that deliver real customer and business value.

• Familiarity with enterprise workflow systems and global SaaS requirements, including localization and translation.

Leadership & Ownership

• Operates with high agency and autonomy, taking full ownership of platform outcomes from strategy through execution.
• Leads through technical influence, partnering closely with highly technical engineering teams and mentoring a small group of product managers.
• Drives clarity and accountability across multiple initiatives, navigating ambiguity and complexity with confidence.

Skills Set

• Excellent communication and interpersonal skills, including direct engagement with customers, partners, and industry experts.
• Highly effective at translating complex technical concepts into clear, actionable narratives for non-technical stakeholders and executives.
• Strong analytical and problem-solving skills, with practical experience using data and SQL to investigate issues, validate assumptions, and guide decisions.
• Demonstrates sound technical judgment and the ability to reason through system behavior, constraints, and tradeoffs.
• Research-oriented mindset, leveraging data, customer insight, and market signals to inform product strategy and execution.

What We All Do

All employees are required to participate in information security awareness and training programs.