Lead Quality Assurance Analyst

Job Title: Lead Quality Assurance Analyst

Location: Seattle/Ballard

ABOUT US

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.

In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and coming soon to Arizona, we deliver an elevated experience to local gaming communities.

Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world.

Our Benefits: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays and employee discounts. We are a family friendly culture that supports work life balance.

Role:

As a Lead QA Analyst, you will own the test execution and release coordination for high-visibility and risk-sensitive initiatives. You’ll lead QA efforts across product areas, mentor team members, and influence continuous improvement in quality practices, tooling, and processes.

Responsibilities:

• Define testing approaches for complex or cross-functional initiatives, balancing manual and automated efforts.
• Lead creation, execution, and coordination of testing plans for high-visibility changes, including direct engagement with business customers.
• Validate mission-critical systems and ensure alignment with product goals and customer expectations.
• Collaborate with engineering, product, and business teams to define quality goals and KPIs.
• Evaluate and adopt new testing technologies and contribute to QA tooling strategy.
• Lead deployment logistics, regression and new feature testing, and post-release validation.
• Maintain documentation on release procedures and provide regular updates to stakeholders.
• Mentor QA team members and educate cross-functional partners on quality practices.
• Champion a culture of transparency, dependability, and continuous improvement.

Qualifications:

• 4+ years of experience in software quality assurance or related field.
• Deep expertise in testing approaches, QA tools, automation frameworks, and CI/CD integration.
• Strong domain knowledge with an ability to develop domain proficiency and ability to diagnose cross-functional issues.
• Proven leadership in QA strategy, release coordination, and mentoring.
• Excellent communication and collaboration skills across technical and non-technical stakeholders.
• Experience aligning QA efforts with business objectives and customer outcomes.

Location / Work Schedule

• Primary: Seattle (Ballard)
• Secondary: Monroe – on occasion
• Hybrid – In office full days on Tuesday’s and Thursday’s

Job Type / Salary

• Full Time
• Exempt: Range from $89,000- $108,000 depending on qualifications and experience

Benefits:

• Paid Time Off: 6 weeks accrued per year, 8 Company Holidays
• Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
• Retirement: 401(k) with 4% Safe Harbor match, no vesting period
• Paid Parental Leave
• Flexible Spending Accounts & Health Savings Accounts
• Pre-Tax Commuter Benefits
• Supplemental Life and AD&D Insurance
• Accident, Critical Illness & Hospital Confinement Plans
• Employee Assistance Program
• Employee Discount

Equal Opportunity Employment:

We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.