Lead Receptionist

When you work at Freedom Pointe at The Villages you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Freedom Pointe at The Villages is recruiting for a hospitality focused Receptionist. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

The hours for this position is Monday-Wednesday from 7am-2pm and Thurs-Fri from 7am-3pm.

Here are a few of the daily responsibilities of a Lead Receptionist:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

The pay range for this role is $15.00 per hour.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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