Lead, Retail Cabinetry Design, Wayfair Branded Stores

This role focuses on two key areas: supporting new store openings through cabinetry presentation, vignette build-out, and designer onboarding, and coaching our in-store cabinetry designers to drive performance, confidence, and consistency. You will partner closely with store leadership, merchandising, and cross-functional teams to shape the future of Wayfair’s retail cabinetry business while continuing to manage your own design projects in your home store.

If you are passionate about coaching, love the technical and creative side of cabinetry, and enjoy building scalable programs that help teams and customers succeed, this is your opportunity to lead, influence, and grow with Wayfair.

• ? Coach and Develop Designers: Lead and support cabinetry designers across multiple Wayfair stores through on-the-floor coaching, structured feedback, and regular performance check-ins. Partner with store leadership to ensure designers are confident, capable, and consistently delivering strong results.

• ️ Own the Customer Experience: Maintain your own book of cabinetry design projects in your home store, guiding customers through custom solutions from concept to completion. Use your hands-on design experience to identify opportunities to improve the customer journey and design process.
• Train and Onboard New Talent: Support new store openings and new hires by leading structured training, mentorship, and onboarding programs so designers ramp quickly and operate with confidence.
• ️ Shape the In-Store Experience: Help design and execute cabinetry vignettes, review signage and promotional strategies, and ensure a compelling and consistent in-store presentation that inspires customers and drives awareness.
• Grow Local Awareness and Leads: Partner with store and marketing teams to build community awareness of Wayfair’s cabinetry offering and generate qualified leads through local outreach and events.
• Support Ordering and Accuracy: Review design renderings for accuracy, guide designers through the purchasing process, and assist with post-order challenges to ensure a seamless experience for customers.
• Influence Category Strategy: Bring your expertise to inform the broader cabinetry roadmap, share insights from the field, and help shape the future retail cabinetry experience at Wayfair.

• Travel and Support Store Growth: Spend time in existing and new store locations, including Chicago, Atlanta, Yonkers, and Denver, supporting teams, installations, and launches.

You’ll Thrive in this Role if You Have:

• ️ Cabinetry and Design Expertise: 3+ years of experience in kitchen, bath, or cabinetry design with strong proficiency in 2020 Design or similar software. You understand layouts, materials, and the technical side of bringing custom solutions to life.

• Leadership Experience: 2+ years of experience coaching or leading high-performing teams in a sales-driven environment. You know how to inspire, develop, and hold teams accountable.
• Commercial and Sales Mindset: A proven track record of achieving revenue and profitability goals while delivering exceptional customer experiences.
• Technical Confidence: Ability to read and interpret architectural drawings, shop drawings, and design plans with precision and clarity.
• ? Flexibility and Travel Readiness: Comfortable traveling up to 50% to support store openings, installations, and team development across multiple markets.
• ? Collaboration and Communication: Strong relationship-building skills with the ability to influence store leaders, designers, and cross-functional partners.
• Retail and Customer Focus: Experience in a retail or showroom environment and a passion for delivering personalized, consultative design experiences.
• Project and Process Ownership: Highly organized, detail-oriented, and able to manage multiple priorities while driving continuous improvement.
• ✨ Bonus Points For:
• • Experience working with B2B customers or contractors
  • Background in visual merchandising, product staging, or installation
  • Prospecting, local marketing, or lead generation experience

  • Familiarity with CRM platforms such as Salesforce

• Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.

• ? Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• ️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• • ️ Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits*?

• Competitive Pay & Bonus: Earn competitive compensation with regular opportunities for performance-based increases and substantial quarterly bonus opportunity.

• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• ? Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately, because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment. Learn, grow, and get support along the way.
• ? Wayfair Employee Discount: Save big on the pieces you love, plus get 10% off at our in-store restaurant ️.

• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.