Lead Warehouse Associate (Shipping & Receiving)

Company: Dilworth Coffee

Department: Warehouse Operations

Employment Type: Full-Time

Posted: October 2025

Position Summary

Join Dilworth Coffee as a Lead Warehouse Associate and take charge of our shipping and receiving operations while mentoring team members in our fast-growing specialty coffee company. We are seeking a passionate specialty coffee enthusiast to lead our warehouse team in a dynamic, growing company. The ideal candidate is a dependable, hard-working individual who can maintain detail-oriented focus with minimal supervision while providing guidance and leadership to warehouse staff.

Leadership Responsibilities

• Team Leadership: Supervise and mentor warehouse associates, providing training and guidance on best practices
• Workflow Coordination: Organize daily tasks and priorities for the warehouse team to ensure efficient operations
• Quality Oversight: Monitor team performance and ensure adherence to quality standards and safety protocols
• Training & Development: Onboard new team members and provide ongoing skills development
• Performance Management: Conduct regular check-ins with team members and provide constructive feedback
• Cross-Department Communication: Liaise with Coffee Production, Management, and other departments as needed
  
  

Core Operational Duties

• Detail-oriented picking, reviewing, and packing of coffeehouse and gourmet beverage products for FedEx, UPS, and LTL shipment, as well as customer pickups
• Receive inbound freight, organize products according to movement volume, and monitor best-by dating
• Conduct regular cycle-counts as well as quarterly and end-of-year inventory counts
• Accurately enter data utilizing handheld scanners and various shipping/inventory management software applications
• Safely operate walk-behind, straddle-stacker style forklift and manual pallet jacks to arrange, load, and unload freight
• Maintain safe and clean work environment, adhering to Food Safety Plan and company safety policies
• Assist Shipping and Receiving and Coffee Production teams with routine cleaning and GMP checklist duties to comply with all requirements
• Building maintenance and common area duties with flexibility to assist other departments when needed
  
  

Required Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous warehouse and/or inventory control experience required
• 1+ years leadership or supervisory experience preferred
• Experience working in beverage or food production industry preferred
  
  

Technical Skills

• Basic computer and data entry skills (Google Office Suite, ERP, shipping tools)
• Experience with warehouse scanning tools
• Basic math skills including percentages and ability to convert between various measurement units
• UPS Worldship experience preferred
  
  

Leadership Qualities

• Strong communication and interpersonal skills
• Ability to train and motivate team members
• Problem-solving and decision-making capabilities
• Ability to communicate with and anticipate teammates' needs
• Flexibility to quickly shift focus and assist where needed
• Comfortable with multi-tasking in a fast-paced, ever-changing warehouse environment
  
  

Physical Requirements

• Heavy lifting: Ability to lift up to 75 pounds unassisted and repetitively during normal daily shift
• Standing and walking: Long periods of standing and walking on concrete surfaces for 8+ hours
• Climbing: Safely ascend and descend ladders, stepladders, and trailer steps while balancing loads
• Bending: Ability to bend at the waist repeatedly to retrieve scoops of coffee and other supplies
• Hearing: Ability to distinguish various mechanical sounds and receive verbal information in moderately noisy environment
• Speaking: Ability to verbally communicate and relay information in moderately noisy environment
• Vision: Ability to distinguish between color shades of roasted coffee and operate machinery, forklifts, and hand tools
• Attention span: Ability to pay close attention to multiple tasks at detail level for long durations
• Reading: Ability to read, comprehend, and understand paper and digital documents
  
  

Work Environment

• Temperature: Climate-controlled facility with temperature fluctuations during outdoor loading/unloading activities
• Environmental: Exposure to significant amounts of dust, burlap/jute, and coffee chaff (protective equipment provided)
• Noise: Substantial noise from machinery requiring loud speech levels for communication (hearing protection provided)
• Hazards: Workplace contains hot equipment, machinery, fast-moving mechanical parts, electrical currents, ladders, heavy moving machinery (forklift), and overhead storage
  
  

Compensation & Benefits

Salary

$16-18/hour DOE

After 90-day probationary period: $19-21/hour DOE

Benefits Package

• Performance bonus plan participation
• Healthcare options including employer-provided portion (Available day 1)
• 401k program with employer match and pre-tax options
• Short and long-term disability and life insurance
• Paid time off and 7-8 paid holidays per year
• Some benefits start after 90 days and may be adjusted for team members working 30-39 hours per week
  
  

About Dilworth Coffee

Dilworth Coffee is a dynamic, growing specialty coffee company committed to delivering exceptional coffeehouse and gourmet beverage products. We maintain high standards for quality, safety, and customer satisfaction while fostering a collaborative team environment.

Equal Opportunity Statement

Dilworth Coffee is an Equal Opportunity Employer and maintains a drug-free workplace. We are committed to creating an inclusive environment for all team members regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Job Description Disclaimer

The duties and responsibilities outlined in this job description are subject to change and are not limited to those listed above. This position may require additional tasks and responsibilities as assigned by management to meet business needs and operational requirements. Dilworth Coffee reserves the right to modify job duties, responsibilities, and requirements as necessary.

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