Leadership Support Coordinator

Location: Los Angeles, California

THE OPPORTUNITY
Join us in building a more inclusive world at Braille Institute of America. We are undertaking one of the most transformative initiatives in our history, planning our next century of success in serving the blind and visually impaired communities.
Through our 2024-2025 strategic planning process, we identified the next generation opportunities to advance critical initiatives in areas such as customer research; the expansion and transformation of current programs and services; the development of new nationally and internationally accessible programs; the creation of dynamic new strategic partnerships; and the alignment of our mission, strategy, and resources.
If you are ready to join a dynamic organization transforming the lives of individuals experiencing vision loss, we want you on our team.

WHO WE ARE
At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible.
We understand the importance of work-life balance, valuing both personal and professional fulfillment. Here, you'll find an environment that supports your well-being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired.
Join us in embracing technology and innovation as we shape the future of accessibility and positively transform the lives of those with vision loss.

JOB DESCRIPTION

SUBMIT A COVER LETTER UNDER "ADDITIONAL DOCUMENTS" ADDRESSED TO: DEBRA MARTIN

Position Summary

The Leadership Support Coordinator provides direct support to the Chief Executive Officer and Chief Financial Officer, as well as high-level support to Braille Institute’s leadership team in advancing the organization’s mission. This role blends executive support with project support, ensuring that leadership is positioned to focus on vision, fundraising, and impact, allowing operations to run smoothly and effectively. The individual will act as a trusted partner, managing critical priorities, streamlining workflows, and supporting strategic planning and execution.

The individual serves as a trusted partner to the Chief Executive Officer and Chief Financial Officer, supporting board relations, donor engagement, and cross-departmental initiatives that strengthen the organization’s effectiveness. The ideal candidate is proactive, tech-savvy, self-directed, highly organized, a strong communicator, and able to anticipate needs before they arise. Represents the organization’s mission, vision, and image to both internal and external constituents.

Key Responsibilities

Executive Support

• Manage the Chief Executive Officer’s and Chief Financial Officer’s calendars, communications, and meeting preparation with internal and external stakeholders.
• Draft correspondence, reports, and talking points for donors, board, and partner communications.
• Participate in conducting research, gathering data and analysis, and draft briefing materials to inform leadership decisions.
• Assist in tracking progress toward organizational goals and preparing dashboards and status reports.
• Prepare and organize materials for meetings, including agendas, presentations, reports, and follow-up actions.
• Coordinate travel, logistics, and event participation for leadership.
• Maintain confidentiality and professionalism in handling sensitive information with discretion.

Board & Governance Support

• Coordinate logistics for board and committee meetings, including scheduling, preparing agendas, distributing materials, and ensuring minutes are recorded, finalized and archived.
• Track and follow up on action items from board and committee meetings.
• Support board engagement by preparing updates, presentations, and donor cultivation materials.

Project & Relationship Management

• Support leadership with the planning, coordination, and monitoring of cross-departmental initiatives, ensuring alignment with organizational priorities and that deliverables and timelines are met.
• Serve as liaison between leadership and team members, fostering clear communication and collaboration.
• Cultivate and maintain relationships with external partners, vendors, and stakeholders.
• Anticipate needs, proactively problem-solve, and identify opportunities for improving efficiency.
• Maintain positive relationships with key stakeholders, community partners, and funders.
• Help ensure consistent messaging and mission alignment across communications.

Qualifications

• Education: Bachelor’s degree in Business Administration, Nonprofit Management, Communications, or related field, or related experience.
• Experience: 3–7 years of experience in executive support, project management, and experience working in a dynamic, fast-paced working environment.
• Skills & Attributes:
• Exceptional organizational and time-management skills; ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Comfortable working with boards, donors, and community stakeholders.
• High level of discretion, professionalism, judgement, integrity and emotional intelligence.
• Ability to juggle multiple priorities and adapt quickly in a fast-paced environment.
• Proficiency with productivity tools (Google Workspace / Microsoft Office), project management software (Asana, Trello, Monday.com), Artificial Intelligence, and Customer Relationship Management systems.
• Creative, analytical, and problem-solving mindset with excellent attention to detail.
• Passion for our mission of serving those who are blind or have vision loss, and commitment to equity, inclusion, and community impact.

Key Competencies

• Strategic thinker – sees the big picture while managing details.
• Proactive partner – anticipates needs and removes obstacles for leadership.
• Collaborative communicator – builds trust and alignment across teams.
• Adaptable and resilient – thrives in changing, dynamic environments.
• Results-driven – takes ownership of projects and outcomes.

Working Conditions

• Full-time, 37.5 hours per week
• Some evening/weekend hours may be required for board meetings, events, or deadlines.

Salary range- $65,000 to $80,000

#BIA1

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HOW TO APPLY

Complete an online application by clicking the "Apply Now" button below. A Sign-In window will pop up where you can enter your email address and password to log in if you have already created an account on this Career Site. If you don't have an account yet, please click the "Create One Now" link on the Sign-In window to create a new account.

If you encounter an accessibility issue or difficulty creating an account, please send your cover letter and resume to resumes@brailleinstitute.org. Documents submitted as attachments must be in Microsoft Word format with the “.doc” or ".docx" file extension or as an Adobe PDF document. We cannot accept compressed or zipped files.