Learning administrator 1

Create learning activities

Modify learning activity properties

Inactivate learning activities

Assign and unassign learners

Add and remove learning activities from assignment vehicles

Inactivate Assignment Vehicles

Add learning activities

Maintain learning activities

Delete learning activities

Schedule class & sessions

Instructor confirmation

Location confirmation

Classroom scheduling

Cancel class/sessions

Roster Management

Manage waitlist

Cancel student enrollment

Substitute students

Reschedule students

Student registration (Student Registration, Batch Enrollment)

Review and resolve errors

Daily comparison of
DocLoader
transaction log to determine which Documents have been created in the LMS compared to the on-hold requests for those Documents

Help desk ticket resolution and phone call support

Reporting – Managed Reports, Customized Reports

Evaluations/Surveys (MTM) – set up data entry, reporting

Create and route Role Requests for LMS and reporting

2+
years
work experience within a customer service field utilizing hands-on use of computers, data entry, Internet, and email

High school diploma required; college degree preferred

SumTotal knowledge preferred

Experience working in the pharmaceutical/life sciences industry preferred