Learning and Development Manager

Role Summary

The Learning & Development Manager is responsible for driving the organization's learning strategy by identifying development needs, designing impactful training programs, and fostering a culture of continuous learning across all franchising brands. The role partners with business leaders to enhance employee performance, leadership capabilities, and career development while ensuring learning initiatives align with organizational goals and support business growth.

Role Responsibilities

• Develop and implement the Learning & Development strategy aligned with business objectives.
• Identify organizational training needs through regular assessments and stakeholder engagement.
• Design, deliver, and evaluate learning programs, workshops, and development initiatives for employees at all levels.
• Lead leadership development, succession planning, and talent growth initiatives.
• Oversee onboarding and induction programs to ensure a positive and effective employee experience.
• Manage and enhance digital learning platforms, e-learning content, and learning management systems (LMS).
• Partner with business leaders to build functional, behavioral, and leadership competencies across teams.
• Monitor training effectiveness and measure learning impact through KPIs, assessments, and feedback mechanisms.
• Manage relationships with external training providers, consultants, and educational institutions.
• Drive a culture of continuous learning, employee development, and high performance across the organization.
• Prepare and manage the L&D budget while ensuring optimal utilization of resources.
• Ensure compliance with mandatory training requirements, company policies, and industry standards.