Learning And Development Specialist

Our client which is a leading stockiest and supplier of piping components is looking for a Learning and Development Officer to join its team in Dubai.

The Learning & Development Officer is responsible for planning, coordinating, and delivering learning programs across the organization. The role manages the Learning Management System (LMS), supports the annual training calendar, conducts in-house soft skills training, and ensures effective rollout of all learning initiatives.

By identifying training needs, facilitating development programs, and assessing outcomes, the incumbent supports the Assistant Manager - Talent Development in enhancing employees' behavioural, functional, and leadership capabilities aligned with business goals.

Key Responsibilities 1. Training Needs Analysis

• Assist in identifying skill gaps and conducting structured training needs analysis across departments aligned with business strategies.
• Track completion of departmental assessments and ensure alignment with training priorities.

2. Training Calendar Development

• Support in designing the annual training calendar within the approved budget.
• Ensure skill gaps are addressed through targeted training programs.

3. Training Material Development

• Collaborate with Subject Matter Experts, Department Heads, and Content Development teams to create relevant and high-quality training materials.
• Support a blended learning approach through e learning and classroom based modules.

4. Training Delivery

• Deliver engaging soft skills and behavioural training using blended learning formats (classroom, online, and experiential).
• Monitor and evaluate training execution against the calendar and collect participant feedback.

5. Training Evaluation

• Measure training effectiveness through knowledge retention, skill application, and performance improvement metrics.
• Provide feedback and coaching to enhance participant learning outcomes.

6. Training Coordination

• Manage all training logistics, scheduling, and communications.
• Ensure smooth coordination between participants, trainers, and departments.

7. Employee Onboarding

• Facilitate induction sessions and onboarding programs for new employees.
• Support new hire integration through structured learning activities.

8. L&D Initiatives

• Assist in driving learning culture initiatives such as Toastmasters Club and other employee development programs.
• Track participation and engagement levels.
• Research, evaluate, and maintain a database of approved L&D vendors and training partners.
• Coordinate external training sessions and gather feedback on trainer performance.

10. Training Records & MIS

• Maintain accurate and updated training records across all platforms.
• Track and report platform usage, training analytics, and adoption rates.

11. LMS Administration

• Manage user access, content uploads, and course assignments on the LMS.
• Track completion rates and generate reports on participation and effectiveness.

Education & Experience

• Bachelor's degree in Human Resources or a related discipline.
• 3-5 years of experience in delivering and coordinating training programs, preferably within the hospitality or service sector.
• Experience in managing Learning Management Systems (LMS) and interpreting platform analytics.
• Professional certifications such as ATD, ISPI, SHRM, or ICF are preferred.

Apply urgently if this aligns with your experience and aspirations.