Learning & Development Coordinator - Office of Human Resources

Purpose

Your next big opportunity starts here! Join the Office of Human Resources as a Learning and Development Coordinator. This position coordinates the City’s employee learning and development initiatives aligned to strategic goals, supports the design and implementation of structured training programs and learning systems, facilitates training sessions, and evaluates effectiveness to ensure alignment with workforce needs and performance expectations. This position also supports the Learning and Development Manager in executing training initiatives.

Essential Job Functions

• Conducts formal pre- and post-training assessments to identify skill gaps and measure the application and impact of knowledge and skills gained

• Coordinates logistics for training delivery, including scheduling, learning environments, materials, and mobile technology resources such as laptop checkout, setup, and tracking

• Coordinates the New Employee Orientation (Savannah Experience) program, including logistics, presentation and content development and updates, training delivery, and facilitation support

• Design and develop structured training programs and curriculum using instructional design principles, including defining learning objectives, creating content for synchronous, asynchronous, and hybrid delivery, and aligning delivery methods to performance expectations

• Research industry trends and integrates best practices to continuously improve training curriculum and delivery methods

• Supports the design and implementation of structured learning and development systems, including standardized processes, tools, and frameworks to ensure consistent delivery, tracking, and sustainability of training programs

• May support specialized training programs (e.g., certifications, equipment training) as assigned

• Supports manager-led training delivery using standardized materials and facilitation guides to ensure consistent delivery across departments

• Analyzes training data and metrics to support data-driven decision making, including identifying trends, evaluating effectiveness, and recommending improvements to training programs and delivery

• Supports training partnerships (e.g., external vendors, educational institutions, and subject matter experts) to expand learning opportunities for employees

• Uses the Learning Management System (LMS) to support training development, implementation, tracking, and reporting of training activities and metrics

• Supports the administration and coordination of the performance management process, including training related to performance feedback, check-ins, and annual evaluations, and ongoing continuous improvement efforts; assists in the administration and communication of the Tuition Reimbursement Program; supports succession planning initiatives

Minimum Qualifications

Requires a Bachelor’s Degree in Adult Education, or related educational program; with one to three years of professional level experience in designing, conducting and evaluating formal employee training and development programs in the field related to assignment; or any equivalent combination of education, training, and experience.

Must possess and maintain a valid state driver’s license with an acceptable driving history.

Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Additional Information

Knowledge, Skills, & Abilities:

• Knowledge of the principles and methods for curriculum and instructional design, teaching and instruction for individuals and groups, and the measurement of training effectiveness

• Knowledge of the principles and methods for project development, coordination, implementation, and evaluation

• Knowledge of group behavior and dynamics

• Knowledge of human behavior and performance, and individual differences in ability, personality, and interests

• Knowledge of city human resources programs, policies, procedures, and activities

• Knowledge of communication and content development methods to support effective learning delivery

• Skill in conducting formal training needs assessments

• Skill in selecting and using training and instructional methods appropriate for the situation

• Skill in analyzing training effectiveness and applying results to improve programs

• Skill in organizing and coordinating multiple training initiatives and activities

• Skill in planning, designing, and implementing programs to address organizational, team, and employee development needs

• Knowledge of instructional design frameworks and structured training program development

• Knowledge of learning management systems (LMS) and training tracking and reporting methods