Learning & Development Manager

POSITION DESCRIPTION

Position Title: Learning and Development Manager

Department: Human Resources

Location: Remote

Reports To: VP, Compliance and HR

Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

We are seeking a dynamic Learning and Development (L&D) Manager to design, deliver, and manage impactful training programs for both internal teams and external partners. This role is responsible for creating and modernizing training content regarding our proprietary software platform, ensuring that users at every level—whether employees, clients, or executives—gain the knowledge and confidence needed to succeed. They will distill complex subjects into highly interactive, concise, and easily digestible training modules and processes.

The L&D Manager plays a key role in driving company growth and supporting overall revenue objectives. By developing effective training programs, enhancing employee performance, and strengthening leadership capabilities, this role directly contributes to increased productivity, overall efficiency, and higher retention rates. Through strategic learning initiatives, the L&D Manager helps ensure teams are equipped to meet business goals and exceed budget expectations.

The ideal candidate is self-motivated, highly adaptable, and thrives in a fast-paced environment. This is the only role of its kind within the organization, providing a unique opportunity for the right candidate to develop a program from the ground up. You should be equally comfortable facilitating engaging training sessions for large groups as well as presenting to executive leadership. If you’re passionate about building meaningful learning experiences and taking ownership of end-to-end training development, this is the role for you!

Essential Functions:

• Oversee all phases of the learning program design process, developing and implementing training strategies that support adoption and effective use of our proprietary software platform.
• Revamp and modernize existing training content, materials, and delivery methods to align with evolving business needs.
• Design, deliver, and evaluate engaging training programs for internal employees, external clients, and business partners.
• Utilize expertise in instructional design, creating captivating learning materials
• Facilitate training sessions, confidently engaging audiences of varying sizes, including executive leadership.
• Collaborate cross-functionally with product, operations, and leadership teams to ensure training content is accurate, relevant, and impactful.
• Facilitate meetings with hiring managers to confirm business needs and translate those needs into concrete options for learning opportunities
• Ownership of all learning and development materials to ensure that instructional quality is built into the final project deliverables
• Continuously update and maintain learning materials ensuring ongoing relevance
• Perform other duties as required.

Minimum Qualifications:

• Bachelor’s degree in Education, Human Resources, Business, or related field
• 1-3 years of experience in Learning & Development, Training, or Instructional Design, preferably in a software or technology-driven environment.
• Demonstrated organizational prowess, adept time management skills, and exceptional writing abilities.
• Demonstrated experience creating and delivering training programs for both internal employees and external clients.
• Strong communication and collaboration skills
• Excellent instructional design and content development skills, with the ability to transform complex concepts into easy-to-understand materials.
• Highly self-motivated with the ability to work independently, manage multiple priorities, and thrive with minimal direction.
• Proficient in e-learning authoring tools, LMS platforms, and virtual training technologies.

Preferred Qualifications:

• Experience with Talent LMS

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Benefits to working with IME:

• 100% remote work environment
• Employer provided equipment.
• Medical, dental, and vision insurance

o Health savings plan includes employer contribution to health savings account.

• Medical and dental flexible spending accounts
• Company paid basic life, short-term disability, and long-term disability insurance.
• 401K plan with employer match

o Company matches 100% of the first 4% of salary deferrals.

o All contributions, including employer contributions, are 100% vested immediately.

• Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
• Employee assistance program
• Pay on demand.
• Critical illness, hospital indemnity, group accident, and legal insurance
• Paid time off.
• And more!

We are an Equal Opportunity and Drug-Free Workplace.

The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.