Leasing & Activities Coordinator

Who We Are:

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all communities we join.

We are honored to have been voted by our employees as one of the Albany Times Union's Top Workplaces for nine consecutive years, along with being named a national Top Workplaces USA employer for five consecutive years, most recently for 2025. We have achieved this recognition by fostering a culture of leadership and accountability, offering a unique environment to our employees that cultivates individual growth and rewards performance.

To learn more about us: https://www.ugoc.com/

Join Our Team!

We have an immediate need for a full-time Leasing + Activities Coordinator to join the team at Pinnacle Living at Forts Ferry, one of United Group's professionally managed multi-family communities located in Latham, NY. To learn more about our property, visit their website: https://www.pinnaclelivingatfortsferry.com/

Major Tasks + Key Responsibilities

Marketing and Leasing:
Assists in preparation of advertising and marketing materials
Assists in preparation of regular market surveys
Prepares weekly and monthly reports
Makes recommendations to improve marketing and leasing programs
Tours visitors of the community
Shows apartments to interested guests
Encourages interested guests to apply for residency
Leases apartments to qualified applicants
Assists applicant with application process
Closes sale of apartments
Keeps units leased to meet or exceed budget
Plans, organizes, instructs, and supervises residents in crafts, games, sports, and recreational and cultural activities
Develops new programs and coordinate activities for residents
Provides ongoing information and communications with residents in conjunction with management staff via newsletter and event calendar
Maintain all Social Media Platforms to Socially FIT standards, Post of Craigslist & Facebook Market Place
Be comfortable with appearing and making videos as a representative for Pinnacle Living at Forts Ferry on video for Social Platforms
Attend Networking Events after business hours as needed
Maintain community outreach efforts to maintain incoming traffic to the property
Help property manager with inputting payables as needed.
Administration:
Assists in the input of all data into computer system
Assists in preparation of all necessary packages for lease up move-ins
Creates letters/newsletters and/or flyers
Ability to handle any emergencies that may arise on site
Handles incoming phone calls
Communicates all problems and makes recommendations to the Property Manager
Create, Plan, Implement, and Host all Resident events (must be flexible to work weekends and weekday evenings if needed depending on event)
Creates calendars, fliers, posters, monthly newsletters, or other materials for the purpose of announcing upcoming events
Documents resident activity and personal work activity through notes, care plans, or other written documentation
Arranges and serves appropriate refreshments for activities as needed
Monitors materials and supplies; orders supplies as needed; stocks supplies upon receipt
Acts as a liaison to senior service and health care providers in the community
Transportation + Vehicle Maintenance
Operates and maintains buses in a safe and legal manner
Transports van to repair shop when required for oil changes and all necessary repairs
Maintains daily trip log, detailing mileage and gas
Reports any vehicle accidents or resident injuries to the Manager immediately
Reviews calendar monthly, weekly, and daily for scheduled trips to plan accordingly

Job Overview + Requirements:

Job Type: Leasing and Activities Coordinator; $22 - $24 per hour plus Bonus Program
Work Hours: Full Time; Monday through Friday, 8:00am to 4:30pm (evenings and weekends as needed based on community events)
Physical Requirements: Light lifting and carrying. Must be able to sit for extended periods while operating a vehicle.
Required Education: Bachelors degree or related experience in Sales/Marketing and Event Coordination
Required Experience: 1 -2 years of property management experience, specifically leasing and/or activities coordination. Working knowledge of Microsoft Office, Entrata and Canva preferred.
Certifications: Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred.
Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication, sales, and negotiation skills; Ability to solve problems involving residents and challenging situations

Benefits + Time Off:

Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
Dental + Vision – eligibility 1st of the month following 30 days.
Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
Holidays – 10 Company Paid Holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.