Leasing Agent

Job post summary

Date posted: April 2. 2026

Pay: $18.00 - $20.00 per hour

Job description:

Position Summary
The Leasing Agent is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and supporting the day-to-day operations of the apartment community. This role serves as the first point of contact for prospects and plays a critical role in achieving occupancy and revenue goals.

Key Responsibilities

Leasing and Sales

• Greet and qualify prospective residents in person, by phone, and online
• Conduct property tours and effectively present apartment features, amenities, and community benefits
• Explain lease terms, rental rates, policies, and procedures clearly and professionally
• Close leases and achieve individual and community leasing goals
• Follow up with prospects through phone calls, emails, and CRM systems
• Maintain accurate and complete leasing documentation

Resident Relations

• Provide outstanding customer service to current and prospective residents
• Assist residents with questions, concerns, and service requests
• Enforce community policies and lease provisions in a professional manner
• Contribute to resident retention efforts and renewal activities

Administrative Duties

• Process rental applications, screening, and lease paperwork
• Collect application fees, deposits, and initial rent payments
• Maintain accurate resident and prospect records
• Assist with rent collections and delinquency follow-up as needed
• Support marketing efforts, including online listings and community outreach

Community Operations

• Maintain knowledge of market competitors and pricing trends
• Ensure leasing office and model units are clean, organized, and tour-ready
• Assist with resident events and promotional activities
• Comply with Fair Housing laws and company policies at all times

Qualifications

• High school diploma or equivalent required; college coursework preferred
• Prior leasing, sales, or customer service experience preferred
• Multifamily housing experience is a plus
• Strong interpersonal, communication, and sales skills
• Proficiency with property management software (e.g., Yardi, RealPage, AppFolio) preferred
• Ability to multitask, stay organized, and meet deadlines
• Weekend availability required; flexible schedule as needed

Physical Requirements

• Ability to walk the property and climb stairs as needed
• Ability to sit, stand, and work at a computer for extended periods
• Ability to lift up to 20 pounds occasionally

Compensation and Benefits
Compensation is commensurate with experience and may includes leasing commissions of $100 per lease plus bonuses on certain units and high number of leases. Benefits include medical, dental, vision, paid time off, housing discounts, and other company-provided benefits.

Equal Opportunity Employer
We are an equal opportunity employer and comply with all federal, state, and local fair housing and employment laws.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person