Leasing Assistant (Apartments) Bilingual

Job Summary
We are seeking a bilingual, motivated and detail-oriented Leasing Associate to join our dynamic team. In this role, you will be responsible for facilitating the leasing process of residential properties by assisting in preparing and completing lease signings and renewals; and managing tenant relations. Your expertise in customer service and property management will be essential in maintaining strong relationships with clients and managing property-related tasks effectively. The ideal candidate must possess great written and oral communication skills and excel in time management. Computer skills are a must.

Responsibilities

• Assist prospective tenants with inquiries about available properties and provide detailed information on leasing terms and conditions.
• Conduct property tours, showcasing features and amenities to potential renters.
• Manage lease agreements, ensuring all documentation is completed accurately and in compliance with company policies.
• Maintain accurate records of tenant applications, contracts, and lease renewals using property management software such as Appfolio.
• Collaborate with the facilities maintenance team to address maintenance requests and ensure properties are well-maintained.
• Utilize customer relationship management techniques to build rapport with clients and enhance tenant satisfaction.
• Perform data entry tasks related to leasing activities, ensuring all information is up-to-date and accessible.

Experience

• Previous experience in property leasing or real estate administration is required.
• Spanish and English fluency is REQUIRED
• Must be able to work effectively in a team environment
• Must be able to understand and follow verbal and written instructions
• Dependable, honest, truthful, and reliable work ethic
• Coachable, Eager to learn, and curious about how things work
• Friendly, positive, customer service-oriented attitude
• Valid Driver’s License, car insurance, and reliable vehicle
• Smart phone with the ability to install work related apps
• Pass a background check & drug test
• Strong customer service skills with a proven ability to manage relationships effectively.

Join our team as a Leasing Associate where your skills in customer service, property leasing, and administrative support will contribute to our success in providing exceptional living experiences for our clients.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Residential Apartment Leasing: 1 year (Required)

Language:

• English and Spanish (Required)

Ability to Commute:

• Louisville, KY 40219 (Required)

Work Location: In person