Leasing Professional

ABOUT PELICAN REALTY MANAGEMENT

Pelican has been in the business of property management for over 20 years specializing in multi-family residential properties managing properties in California, Arizona, and Texas. Headquartered in Newport Beach, California, Pelican manages and operates more than $750 million dollars of real estate assets with 20 properties comprising of 3229 units. We provide all employees a strong company culture, invest heavily in employee development, offering training programs and clear career progression paths. Pelican focuses on hiring from a wide talent pool and creating an environment where all employees feel valued and supported.

Location: San Antonio, TX

JOB DESCRIPTION SUMMARY – Leasing Professional

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

JOB DESCRIPTION

Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.

Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.

Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.

Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.

Uses the on-site property management software (Yardi) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.

Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.

Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.

Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time.

Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Incumbents must have a valid driver’s license to operate a golf cart on property.

**The hourly range for this position is negotiable based on experience**

Additional Compensation:

Onsite Property Positions: In addition to the hourly rate, this role may be eligible to participate in quarterly bonus programs.

Knowledge, Skills, Abilities:

• 2 or more years of relevant leasing experience in multi-family.
• Demonstrated knowledge of the Texas rental laws, Fair Housing, and ADA.
• Must have strong professional verbal and written communication skills.
• Must be able to respond effectively to sensitive inquiries or complaints.
• Ability to maintain confidentiality required.
• Excellent interpersonal skills and initiative are imperative for this position. Must be approachable and able to relate to others.
• Highly organized and detail oriented with strong time management and project management.
• Ability to manage multiple priorities, make quick and effective decisions, set and meet goals and deadlines.
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Proficiency with compliance technology tools and applications. Advanced working knowledge of Microsoft Office applications, Yardi and general office equipment.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision and Life insurance benefits. Competitive employee medical costs for employee-only coverage plus 25% discount for eligible dependents. Enrollment into benefit program after 60 days of employment. (exceptions apply)
• 401K – All new hires can participate in Pelican’s 401K program after 6 months of employment.
• Generous Paid Time off. All new hires start with one week off for the first 1-3 years, 2 weeks off from years 4 – 5 and three weeks off after 5 years. 6 sick days, and 7 paid holidays. Plus, your birthday off after 1 year of service!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• San Antonio, TX (Required)

Work Location: In person