Legal Assistant (Remote) for Fast-Paced Traffic Ticket Law Firm

High-volume, fast-paced Florida traffic ticket and criminal defense law firm is seeking a full-time remote Legal Assistant.

This role is critical to the firm’s operations and focuses on accuracy, organization, and follow-through in a fast-paced, high-volume environment.

Main Responsibilities

• Enter and maintain accurate client and case information in CRM software
• Prepare pleadings (Notice of Appearance, Motions, etc.)
• Electronically file pleadings through the Florida e-filling portal
• Track case progress, court dates, and results
• Communicate case updates and results to clients
• Communicate with judicial assistants, state attorneys, and court staff

Secondary Responsibilities

• Answer incoming calls and return missed calls when needed
• Speak with prospective clients and gather basic information
• Request and review photos of tickets, licenses, or court notices
• Assist with quotes, payments and confirmation emails
• Follow up with potential clients when needed
• Troubleshoot and resolve client concerns with professionalism

Qualifications

• High school diploma or equivalent (GED)
• Prior experience as a legal assistant, paralegal, or administrative assistant preferred
• Strong organizational and time-management skills
• Excellent written communication skills
• Detail-oriented with a high level of accuracy
• Comfortable working with structured processes and systems

Requirements

• Bilingual required: Fluent in English and Spanish (speaking, reading, and writing)
• Stable work history preferred (2+ years in prior roles)
• Reliable computer, smartphone, and high-speed internet connection
• Comfortable using technology, including Microsoft Outlook and CRM systems
• Willingness to use firm tools such as RingCentral
• Dedicated workspace free from noise and distractions

Pay: $17.00 per hour

Application Question(s):

• Do you speak, read, and write Spanish fluently?
• Do you have experience handling a large number of calls? If so, how many per day on average?
• Have you ever worked with a law firm that handles traffic tickets and/or criminal cases?

Work Location: Remote