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Legal Billing Specialist

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Legal Billing Specialist

Full-Time | In-Office

This Is Not a “Just Billing” Job

This role is for someone who owns the money side of a law firm.

As our Legal Billing Specialist, you will be the guardian of accuracy, compliance, and cash flow. You will manage billing and collections from start to finish—ensuring invoices are flawless, trust rules are followed to the letter, and outstanding balances don’t linger.

If you are detail-oriented, analytical, confident in difficult conversations, and take pride in doing things the right way, you will thrive here.

What You’ll Be Responsible For

Billing & Trust Accounting (Precision Required)

  • Generate, review, and finalize client invoices with zero tolerance for errors
  • Analyze billing entries and financial data to identify discrepancies and resolve them quickly
  • Maintain accurate accounts receivable records and aging reports
  • Process payments, apply credits, and reconcile accounts
  • Ensure strict compliance with state bar IOLTA trust accounting rules (non-negotiable)

Collections (Firm but Professional)

  • Proactively contact clients regarding overdue balances
  • Navigate payment disputes with confidence and professionalism
  • Clearly explain charges, fee structures, and payment expectations
  • Document every collection effort thoroughly in the practice management system
  • Escalate non-responsive accounts appropriately
  • Track and report collection performance and trends

Client Communication (Empathy + Boundaries)

  • Handle difficult money conversations with tact, clarity, and firmness
  • Balance compassion for clients with the firm’s financial objectives
  • Maintain professionalism at all times—no emotional reactions, no loose ends
  • Keep meticulous notes on every client interaction

What You Must Bring to the Table

Required (Non-Negotiable)

  • Prior law firm billing and collections experience
  • Working knowledge of state bar IOLTA trust accounting rules
  • Proven history of accurate financial record-keeping
  • Strong accounts receivable and collections experience
  • Excellent written communication skills for client correspondence
  • Understanding of legal billing practices and fee structures

Preferred (Nice to Have)

  • Experience with Clio, LawPay, and Lawmatics
  • Background in professional services billing
  • Experience coordinating with third-party debt collectors

Who Succeeds in This Role

  • You are detail-oriented to the point of obsession
  • You double-check numbers because mistakes are not an option
  • You think critically and make data-driven decisions
  • You are calm, confident, and unflinching during payment conversations
  • You understand that billing and collections are about both money and relationships
  • You handle sensitive information with discretion and integrity—always

Compensation & Benefits

  • Competitive salary based on experience
  • Benefits package included
  • Stable, professional environment with clear expectations

How to Apply

Send your resume and cover letter.

In your cover letter, tell us specifically:

  • Your law firm billing experience
  • How you have handled difficult or uncomfortable collections situations

Generic applications will not be considered. We are looking for a professional who takes pride in this work.

Pay: $18.50 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you able to work in-person, Monday through Friday, 8:00 a.m. until 5:00 p.m.?
  • Most law firms work to take care of there clients.

Is there an error in the above sentence? If yes, write what it is? If no, write NONE.

Experience:

  • Legal Billing : 1 year (Required)

Work Location: In person

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