Legal Case Manager - Personal Injury (354/o)

Plaintiff-side personal injury and mass tort litigation firm in Houston is seeking an experienced Legal Case Manager to join its growing personal injury litigation team. The firm is a minority-based entity that provides opportunities by promoting from within, believes in positively impacting local communities through advocacy and service and strives to provide a work environment that's fun and unique with great benefits. The firm handles complex catastrophic injury matters nationwide, including 18-wheeler accidents, serious motor vehicle collisions, and multidistrict litigation.

The Case Manager role will be comprised of administrative support for lawyers handling personal injury cases. Responsibilities include clerical tasks such as client communication, scheduling, and billing. Other duties involve performing research for case briefs, preparing documentation to be sent to 3rd parties on cases, and assisting in preliminary investigations by collecting evidence. The role typically uses proprietary legal and electronic discovery software as part of the job.

The ideal candidate must be able to calculate damages, including medical expenses & lost wages. Due to the nature of the company, the candidate should be detail orientated and have the ability to work well with others as part of a team of attorneys, paralegals, and case file managers. Successful candidates will have strong sales and negotiations skills as well as customer service skills and be charismatic when speaking with clients. This is an onsite position at the firm’s Houston office.

Duties and Responsibilities:

• Effectively manage assigned case load.
• Must be able to order police reports, set up claims, and confirm coverage and liability
• Work with attorneys on developing case strategy and execute based on outlined details
• Continuously communicate with clients and medical providers to ensure proper treatment and diagnostic tests are performed effectively and in a timely manner
• Accurately draft legal document (i.e., LOPs, NORs, liability, PIP, and UM/UIM demand letters, etc.)
• Acquire and review medical and billing records throughout the treatment phase of the case
• Assisting with accounting and billing by compiling necessary documentation
• Accurately maintain case management data in Filevine (case management database)
• Keep cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into file database and case management software

Qualifications:

• High School Diploma or equivalent.
• Bilingual for speaking and writing tasks. (Preferred not required)
• 2-5 years Personal Injury Law experience (Preferred)
• 2-5 years customer service experience (Preferred)
• 2-5 Years’ experience working in a Personal Injury practice preferred
• Experience doing research and compiling information that helps strengthen a case
• Client-oriented with excellent customer service skills.
• Experience with case management and document management.
• Ability to adhere to strict deadlines.
• Strong communication skills.
• Ability to handle multiple priorities.
• Able to work independently with minimal supervision.
• Excellent analytic and organizational skills with a strong attention to detail.
• Excellent Proofreading Skills
• Ability to Maintain Strict Confidentiality
• Ability to Manage Time and Tasks Effectively
• Solid Interpersonal Skills
• Experience with studying case law as it pertains to the type of law that is practiced by the firm
• Knowledge of Case Management Software and proficient in Microsoft Office Suite

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off