Legal Intake Specialist / Receptionist

Legal Intake Specialist / Receptionist

We are seeking a reliable and personable Legal Intake Specialist/Receptionist to join our team. This role plays a key part in creating a positive first impression for potential clients and ensuring a smooth intake process.

Duties

• Answer incoming calls from potential clients, respond to basic questions, and create a welcoming, supportive experience.
• Collect essential client information, including personal details, case specifics, and any relevant documents.
• Clearly explain what a consultation entails and the benefits for the potential client.
• Schedule and confirm initial consultations and appointments with the appropriate attorneys.
• Accurately document and maintain client and case details in the firm’s software system.
• Assist the team with additional tasks and services as needed.

Required Skills & Qualifications

• Strong computer skills and comfort with internet-based platforms; proficiency in Microsoft Word and Excel.
• Self-starter with the ability to prioritize, stay organized, and work independently.
• Smart, capable, and eager to learn.
• Strong problem solving skills with a focus on completing tasks thoroughly and reducing follow-up work for others.
• Goal-oriented, efficient, and detail-oriented.
• Must be a strong “people person”: outgoing, friendly, and able to communicate effectively and professionally with potential clients and clients.

What We Offer:

• A fun, fast-paced work environment where you can thrive and grow.
• Opportunities to learn new skills and gain valuable experience.

To Apply:
Simply submit your resume. We look forward to hearing from you!

Pay: $13.00 - $15.00 per hour

Expected hours: 35.5 per week

Work Location: In person