Legal Operations Coordinator (Personal Injury Law Firm)

About Us

We are a fast-growing personal injury law firm known for our client-focused approach, strong results, and highly collaborative environment. We are looking for a long-term team member who wants to grow with the firm — someone motivated, organized, proactive, and hungry to learn the inner workings of a successful PI practice.

This is a foundational role. The right person will become the backbone of our operations and will have the opportunity to grow into higher-level responsibilities as the firm expands.

Position Overview

The Legal Operations Coordinator will manage the daily workflow of the office and support the attorneys by keeping cases organized, clients updated, and the firm running efficiently. This is not a paralegal position and does not require legal drafting — it is an operational, administrative, and client-support role within a law firm setting. However, willingness to learn some basic legal documents would be helpful.

Ideal for someone highly organized, detail-oriented, tech-savvy, and eager to take ownership of their work.

Significant Opportunity for Growth

Key Responsibilities (not an exhaustive list)

• Office & Calendar Management: Coordinate firm calendars, schedule depositions, court appearances, IMEs, and manage per diem coverage.
• Case Coordination: Assist with new case setups including intake packages, representation letters, medical follow-ups, FOIL requests, and investigation tasks.
• Case Management System Input: Maintain accurate, updated case information and track progress.
• Client Communication: Handle intake calls, client follow-ups, updates, and appointment coordination. (We have a receptionist as well)
• Referrals: Track incoming and outgoing referrals and maintain referral partner communication.
• Document & Mail Handling: Open, scan, organize, and route mail; monitor deadlines; assist with filing needs.
• Case Closing Tasks: Prepare and submit OCA closing statements.
• Process Service Tracking: Follow up on status of summons & complaint service.

What We’re Looking For

• Someone who genuinely wants to grow with a firm and take on more responsibility over time
• A strong communicator who is comfortable with clients AND very comfortable making telephone calls (not just sending emails)
• Someone who will take OWNERSHIP of the position and try to add value every day
• Highly organized with excellent time-management skills
• A proactive problem solver who takes initiative
• Comfortable learning new systems and technology
• Dependable, professional, and able to multitask effectively
• Experience in a law firm or similar administrative environment is a plus, but not required

Why Join Us

• A positive, supportive, team-oriented atmosphere
• Direct hands-on experience in the personal injury field
• Long-term career growth opportunities as the firm continues to expand
• Competitive compensation based on experience
• Opportunity to become a key, trusted member of the firm’s operations
• Opportunity to help people from your community who are in need of real help

How to Apply

Please submit your resume and a brief note about why you believe you’re the right fit for this role. We’re looking for someone who wants not just a job — but a future with our team.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• Opportunities for advancement
• Paid sick time
• Paid time off

Work Location: In person