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The person who fills this position must have a high level of professionalism in how he or she speaks and dresses and must conduct themselves in a polished and professional manner. The legal receptionist will typically work full-time during regular business hours but can sometimes be expected to work overtime when the firm needs additional help with a large case.
Legal Receptionist Duties and Responsibilities
This person is responsible for general administrative and reception duties, as well as tasks that are specific to this legal office. The receptionist will:
· Greet visitors and helps create a comfortable, professional, and welcoming environment for people in the waiting room. This person will also answer visitor inquiries and direct clients to their appointments with the attorneys or paralegals.
· Must uphold strong telephone etiquette to answer questions and direct calls to the appropriate person, as well as take down phone messages, forward emails, and ensure messages are relayed to the appropriate parties.
· Be responsible for scheduling appointments between lawyers and clients, ensuring everyone knows when and where to meet and that an office or conference room is available for every meeting.
· Be responsible for handling incoming mail, deliveries, and faxes.
· Ensure the waiting area is clean and professional. The waiting area must be a welcoming place and kept stocked with magazines and refreshments to keep guests comfortable while they wait. Also make sure the conference rooms are stocked with refreshments and supplies ahead of meetings.
· May be asked to assist lawyers with day-to-day tasks and preparing and managing case files. May also help with billing, drafting correspondences, establishing new files, and other additional administrative tasks as needed.
Legal Receptionist Skills and Qualifications
Legal receptionists are the public face of a law office, so the person must have the skills to interact with others professionally and articulately. Prior experience with administrative tasks and the following skills are essential for doing the job successfully:
· Organizational skills. The receptionist must know where everything is and can quickly access files and phone numbers while simultaneously greeting visitors and answering the phone.
· Interpersonal skills. Communicating and interacting with clients and visitors is the primary task of a legal receptionist. This person must be friendly and accommodating and must keep a positive attitude.
· Customer service. It is important to make clients feel welcome and at home when they visit a legal office. The receptionist needs to be attentive to the needs of guests and help them in any way they can.
· Technology skills. The receptionist is responsible for running the phone systems, fax machine, and copier, and often uses word processing and spreadsheet software.
· Writing and transcription. The legal receptionist is responsible for drafting memos, correspondence, or transcribing audio recordings from meetings.
· Legal terminology. Needs to understand various legal terms used in proceedings.
Education and Training Requirements
· High school diploma,
· Some training in administrative tasks, and
· Experience working in a law office.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Experience:
Ability to Commute:
Work Location: In person
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