Position Overview
We are seeking a Legal & Claims Manager to support our growing supermarket chain. This on-site role is a hybrid position that combines first-level contract review/redlining with claims administration for both third-party and employee-related matters. The position is designed to reduce bottlenecks on the General Counsel and HR while improving our overall risk management, asset protection, and compliance.
Key Responsibilities
1. Contract Review & Redlining
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Conduct initial review and first-pass redlines of contracts and legal documents, including:
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Vendor agreements
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Service contracts
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Leases and amendments
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Master Vendor Agreements and related redlines
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Highlight key business and legal issues, inconsistencies, and unfavorable terms before escalation to the General Counsel.
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Prepare brief summaries of changes and issues for internal stakeholders.
2. Claims Administration (GL & WC)
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Serve as the primary internal point of contact for:
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General liability claims involving customers, vendors, and third parties.
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Workers’ compensation claims involving company employees.
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Coordinate with insurance adjusters, TPAs, and outside counsel on claim handling, strategy, and documentation.
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Track claim status, reserves, deadlines, and required documentation.
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Prepare regular reports for the VP of HR and General Counsel on open claims, trends, and risk areas.
3. Asset Protection, Safety, Compliance & Risk Support
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Assist with legal tasks connected to asset protection, safety, compliance, and risk management, including:
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Reviewing incident reports and related documentation.
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Supporting store-level and company-level safety initiatives from a claims/legal perspective.
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Helping implement and maintain processes that reduce risk and potential exposure.
4. Reporting & Internal Collaboration
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Reports to:
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VP of HR for claims-related work and day-to-day coordination.
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General Counsel for contract/legal work, strategy, and higher-level issues.
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Work closely with buyers, directors, and VPs who manage vendor and third-party relationships to ensure contracts and claims are handled efficiently and consistently.
Qualifications
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Education
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Bachelor’s degree in Business, Legal Studies, Paralegal Studies, or a related field.
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Paralegal certificate or other formal legal training is a plus, but not required.
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A law degree is not required, but comfort with legal language and concepts is essential.
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Experience
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3–5+ years of experience in one or more of the following:
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Contract review, contract management, or similar work involving legal documents; and/or
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Claims handling or claims administration (general liability and/or workers’ compensation).
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Experience in retail, grocery, hospitality, or multi-location businesses is a plus.
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Skills & Competencies
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Strong understanding of basic contract terms, legal concepts, and risk allocation (indemnity, limitation of liability, insurance, etc.).
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Familiarity with general liability and workers’ compensation claims processes.
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Excellent attention to detail and organization, with the ability to manage multiple contracts and claims at once.
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Strong written and verbal communication skills, including the ability to clearly summarize issues for management.
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Comfortable working in a fast-paced, high-volume environment and interacting with senior leadership.
Other Requirements
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On-site/in-office position in Los Angeles: Regular in-person presence Monday through Friday is required.
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Technology/Software Experience: Must be proficient with Word (track changes), PDF, email, Excel/Google Sheets, as well as other related software and platforms.