Library Assistant

Job Overview

The Frankford Public Library is seeking a dependable and service-oriented Library Assistant to support daily operations and provide high-quality service to the public. This role focuses on assisting patrons, maintaining accurate records, and ensuring the library remains an organized, welcoming, and accessible community resource.

Responsibilities

• Provide courteous and efficient customer service to patrons in person, by phone, and online
• Assist patrons with locating materials, using library resources, and accessing technology
• Issue and update library cards; explain account details, policies, and procedures
• Perform circulation tasks, including checking materials in and out and processing overdue items
• Maintain accurate shelving and organization through regular shelving and shelf reading
• Respond to or route patron inquiries to appropriate staff as needed
• Maintain organized records, files, and documentation
• Support database accuracy and assist with inventory and material tracking
• Provide basic technical assistance with computers, printers, and library software
• Complete routine clerical duties such as filing, copying, and data entry

Skills & Qualifications

• Strong organizational and attention-to-detail skills
• Excellent communication and customer service abilities
• Proficiency with computers, data entry, and Microsoft Office or similar systems
• Familiarity with library systems (ILS) and basic troubleshooting is preferred
• Ability to assist patrons with research and information needs
• Ability to manage multiple tasks in a fast-paced environment

Pay: From $17.29 per hour

Education:

• High school or equivalent (Required)

Experience:

• Library services: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person