Library Assistant

We are hiring a part-time (25-hours per week) Library Assistant at the Walker Memorial Library. This position plays an important role in providing excellent public service, supporting library operations, assisting patrons with technology and library resources, and contributing to library programs and community engagement.

The City of Westbrook is committed to fostering a professional, respectful, and welcoming workplace. We encourage all qualified individuals to apply and ensure that hiring decisions are based on experience, skills, and the needs of the role. We also welcome applications from women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans. Our goal is to create an environment where every employee can contribute meaningfully and feel supported in their role.

Key Responsibilities:

· Provide friendly and knowledgeable assistance to library patrons at public service desks.

· Check materials in and out and assist with circulation services.

· Help patrons access library resources, technology, public computers, printing, scanning, and other services.

· Assist with reader's advisory, reference questions, and materials requests.

· Support library programming and community outreach activities.

· Process holds, interlibrary loan requests, and new library materials.

· Maintain library collections through shelving, shelf-reading, and organization.

· Assist with displays, promotional materials, social media, and library communications.

· Collect payments and perform basic cash-handling duties.

· Participate in opening and closing procedures and other daily library operations.

Education and Qualifications:

· Associate degree required.

· One to three years of library or customer service experience.

· Strong customer service, communication, and organizational skills.

· Proficiency with computers and Microsoft Office applications.

· Ability to work independently and collaboratively in a team environment.

· Experience with integrated library systems, Sierra, MINERVA, or similar library software is highly desirable.

For further details, the full job description is available here.

Compensation and Benefits:

· Competitive salary range of $20.07 - $29.47 per hour, based on relevant work experience and qualifications. Salary rates may be subject to increase upon ratification of the new collective bargaining agreement effective July 1, 2026.

· This position is covered by the General Unit collective bargaining agreement.

· Generous paid leave including vacation, sick, and 13 holidays per year.

· Retirement program of the Maine Public Employees Retirement Plan (Maine PERS) or defined 457 with matching up to 6%.

Application Process:

Whether you have found us through our jobs page, Indeed, the Maine Municipal Association (MMA), Facebook, or other platforms, you can apply online, via email, or in-person. Be sure to include all necessary information, including the position applied for, salary requirement, experience, education, qualifications, and certifications.

• Online application

· Interested applicants should send their resume and letter of interest to the Human Resources Department at HR@westbrook.me.us.

· In-Person Applications at 2 York Street, Westbrook, ME

· Applicants who are not currently based in Maine should include a brief statement addressing their plans and readiness to relocate, including timing and reason for interest in the region.

Applicants selected as finalists for this position will be subject to a comprehensive reference and background check.

The City of Westbrook is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity, and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

About the City of Westbrook:

The City of Westbrook was a traditional mill city that has grown and diversified significantly over the last two decades to become a residential hub and business center for the region. Westbrook has a population of over 20,000 and covers 17.36 square miles. Westbrook is centrally located to both urban and rural amenities. Currently, the City employs approximately 195 full-time and 80 variable-hour employees, covered by five different Collective Bargaining Agreements. The departments contained within the City are the Mayor’s Office, Economic Development, City Clerk, Finance, Human Resources, Planning, Code Enforcement, & Assessing, Public Services, Community Services, General Assistance, Library, Police, Fire & Rescue, and Dispatch.

Established in 1891 with a generous donation from local businessman Joseph Walker, the Walker Memorial Library offers a range of educational, recreational, and cultural services to the Westbrook community. In 1989, a major expansion increased the library’s size from 4,000 to 17,000 square feet. The library provides services such as lending books, magazines, audiobooks, and e-books; curbside pickup; public programming; computer access; and community meeting rooms. The library is also involved in local community outreach programs and educational workshops. It is a central resource for lifelong learning and community engagement. The library is staffed by four full-time and ten part-time employees.

Job Type: Part-time

Pay: $20.07 - $29.47 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan
• Tuition reimbursement

Work Location: In person