Library Assistant 2 - Mansfield

The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:

*Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit: http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits.

To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.

Assists the Daytime and Evening Library Technicians in the overall operation of the Library, including, but not necessarily limited to, greeting patrons; providing directional assistance; explaining and enforcing policies and guidelines that enable patrons to use the building and its resources productively, appropriately, and safely; responding to patron concerns; problem solving; making appropriate referrals; and overseeing the circulation of materials.

Provides basic assistance to patrons in using collections and materials and basic assistance to patrons in using associated equipment such as microform reader/printers, photocopiers, scanners, and computers, while making appropriate referrals to library faculty, technology staff, and other library and university units.

Assists with Stacks Maintenance—i.e., maintaining the condition and appearance of the physical collections, including, but not limited to, shelf-reading, shifting, and straightening.

In cooperation with the Daytime and Evening Library Technicians, makes and posts signs in the library to keep library patrons informed—for example, to indicate a change in library hours.

Assists the Interlibrary Loan (ILL) Technician, as needed, in operating an efficient interlibrary loan system for the CU Libraries by participating in the verification of bibliographic information through both computerized and print sources; helping to locate appropriate lenders; and transmitting requests for material to them in an effective and timely manner.

Serves as back-up to the Daytime Circulation Coordinator in maintaining the Reserve Collection. This includes identifying and inputting materials into Alma, removing materials as necessary, and serving as the library’s liaison to the faculty who requested materials to be placed on reserve.

Assists with the creation of library displays.

Assists with planning and set-up of library events.

Assists with resetting passwords unique to the library for Community Borrowers.

Assists with keeping all public machines (printers, copiers, microfilm and microfiche readers, etc.) in working order.

In times of staff shortage, this person’s first priority is to staff the Circulation Desk.

Cooperates with colleagues across all Commonwealth University (CU) campuses to ensure smooth operation of CU Libraries.

Contacts Facilities and/or Campus Police in emergencies—for example, reporting a burst water line that presents an immediate danger to library collections, patrons, and/or staff.

Ability to be self-motivated, detail-oriented, organized, and manage multiple projects and duties.

Ability to present ideas clearly and effectively, both orally and in writing.

Ability to use word processors, spreadsheets, and other software and equipment used by library patrons.

Must be comfortable using and learning new technologies as needed.

Must be able to work well with non-technical patrons.

Ability to balance a service-orientation with the teaching function of an academic library.

Ability to access and research information in electronic and print sources.

Knowledge of library techniques, procedures, and references used in circulating and maintaining library materials.

Ability to apply library methods and principles of circulation and providing patron service.

Knowledge of skills required to effectively use an automated library system.

Ability to establish and maintain effective working relationships with other library personnel and the public.

Ability to work with electronic/mechanical equipment and the ability to make minor repairs such as clearing paper jams, changing developers and toners, maintaining paper supplies, etc.

Ability to interact effectively with the diverse populations who come to the library.

Reliability in attendance and performance of duties.

Ability to ensure confidentiality and discretion in the dissemination of sensitive information.

1. Sitting – 80%; walking – 10%; standing – 10%

2. Working indoors – 95% and Outdoors (for errands) – 5%

3. Frequent lifting of objects weighing less than 5 pounds

4. Occasional lifting of objects weighing 25 pounds

5. Reaching for objects at, above, and below shoulder

6. Occasionally twisting at waist, and stretching to reach objects

7. Basic math skills and reading skills including understanding written documents

8. Writing skills in preparing and organizing documents

9. Sensory skills, i.e. visual, hearing, and speaking

10. Keyboard skills

The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.

The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu), to coordinate the University’s compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University’s compliance with the VAWA-related Clery reporting requirements. For information on the University’s crime statistics, which is available in a publication called “Annual Security Report”, please contact Commonwealth University – Bloomsburg Police at 570-389-2211, Commonwealth University – Mansfield Police at 570-662-4900, or Commonwealth University – Lock Haven Police at 570-484-2278 or by accessing the following website: https://www.commonwealthu.edu/offices-directory/university-police/annual-security-report. Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East – Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.