Library Assistant II (Promotional Only)

Are you ready to take the next step? We're looking for a passionate and service-oriented Library Assistant II to help deliver outstanding service and resources to our diverse community.

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  Job Title: Library Assistant II (Promotional Only)
• Category: Full-Time
• Application Closing Date: June 26, 2026, 5:00 p.m.

Salary and Benefits:

• $17.57 Per Hour Minimum
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program – to include Mental Health Assistance/Services

Essential Job Functions:

Provides advanced library support work involving standard library practices and procedures. Inputs and maintains Library records and Library card information. Performs support work in the circulation, reference, and youth departments. May assist in Children’s programming. Answers telephone and responds to general inquiries about Library operations, events, schedules, etc. Assists Library customers with the public computers, printers, faxing, and other technical help. Works on special projects and performs other duties as assigned.

Knowledge, Skills & Abilities:

• Knowledge of business English and arithmetic.
• Computer skills necessary.
• Ability to readily learn library tasks; perform customer service and clerical duties; understand and follow oral and written instructions; and establish and maintain effective working relationships with Library guests and City employees.

Minimum Education & Experience:

• Graduation from an accredited high school or possession of an acceptable equivalency diploma.
• Some experience in general customer service or Library environments preferred.
• An equivalent combination of education and experience determined to be directly related to the foregoing specific requirements may be substituted.

Special Requirements:

• Absence of non-prescribed controlled substances in the applicant’s system as verified by a laboratory approved by the City of Winter Haven.
• MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE INCLUDING EVENINGS AND WEEKENDS.

Physical / Environmental Factors:

• Must have the physical ability, strength, and flexibility to perform the essential job functions in the work environment.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER AND A DRUG-FREE WORKPLACE

Our Mission: Enriching lifestyle through exceptional service.