Library Assistant - Little Falls & Swanville

Job Summary:

The Library Assistant provides friendly and welcoming service to the public and helps patrons use the library

Primary Duties & Responsibilities:

1. Helps patrons borrow library materials.

2. Registers patrons for library cards.

3. Takes payments from patrons.

4. Helps patrons find the library resources they need.

5. Provides trusted and reliable information to patrons.

6. Creates displays and conduct programs that reach diverse patron interests.

7. Keeps library materials available and refreshed for patron use.

8. Ensures the library is safe and welcoming by managing the public areas.

9. Assists the public in the use of library computers, printers and with other technology needs.

10. Maintains the confidentiality of patron information.

Minimum Qualifications:

Education and Experience:

1 year of postsecondary education or equivalent

Library or customer service experience

Required Knowledge, Skills and Abilities:

Excellent interpersonal skills, including building relationships across cultures

Ability to manage multiple priorities with frequent interruptions

Strong organizational skills

Knowledge and ability to help others with computers and technology devices

Knowledge of research and information gathering techniques

Ability to respond to emergencies and situations that may be stressful or difficult

Pay: $20.93 - $23.34 per hour

Benefits:

• Employee assistance program
• Paid time off
• Retirement plan

Work Location: In person