POSITION SUMMARY:
Under general supervision, this position provides delivery of high-quality library services to the public, including staffing service points, assistance in managing daily activities of the library, maintaining library facilities, and performing a variety of administrative and technical functions in support of the library’s operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Staffs service points.
- Performs a variety of circulation duties, including answering calls, patron inquiries, check in/check out of materials, holds assistance, card issuance, material location, library fee collection, patron database maintenance, and meeting room reservations.
- Assists patrons with all library technology, including public computers, online catalogs, mobile devices, software, and online services.
- Answers reference questions or refers reference inquiries to the Librarians as appropriate; assists patrons with locating/using library resources and services.
- Resolves patron issues regarding overdue items, fines and other circulation or routine matters.
- Participates in opening and closing duties.
- Monitors and empties book drops; cleans materials as needed; sorts and shelves material; cleans and maintains library shelves.
- Performs material preparation, repair, and removal as assigned; evaluates and recommends library items for repair, rebinding, and/or replacement and carries out those same tasks; processes mail, magazines, newspapers, and new, donated, or withdrawn library materials.
- Assists with library promotion, outreach, displays, programs and events.
- Processes overdue materials, including mailing notices and telephoning patrons regarding fines and overdue items.
- Provides assistance to patrons in placing and monitoring InterLibrary Loan (ILL) requests; manages ILL process as assigned.
- May train new employees regarding library and/or circulation procedures and policies as assigned; may present topics at staff training days.
- Performs other duties as assigned or required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Requires High School Diploma or GED; some college preferred.
- Minimum one (1) year customer service experience; public library experience preferred.
- Online computer experience.
To view the full Job Description, click the attachment.
Job Post Closing Date: June 24, 2026