Library Branch Manager

Job Summary and Principal Duties

Under the general supervision of the County Librarian, The Branch Manager is responsible for daily operations at the branch including: supervision, training, and scheduling staff, providing information and services, and modeling customer service. They ensure that all staff is providing exemplary service to library patrons. The Branch manager serves as a liaison between the Chambers County Library System and their branch’s community by reaching out to area organizations and promoting the library and its services.

Has responsibility for the smooth operation of the branch using procedures established by the County Librarian and policies approved by the Library Advisory Board

1. Reports to: County Librarian and Assistant County Librarian

2. Directs: Assistant Branch Librarian, Library Technician, Library Pages, Summer Help, and Volunteers.

3. Other: Liaison work for the library system with local media, community service groups, the business community, and the local school system, and extensive interaction with library patrons and groups (including Library Advisory Board and Friends of the Library) inside the branch.

Examples of Work

Essential Duties*

Assures the confidentiality of patron information

Promote Library services and instruct customers in the use of those services.

Redirect customers appropriately for additional services.

Utilize independent judgment to guide the customer toward the best solution.

Oversees and can adequately perform all aspects of branch operations.

Develop, deliver and continually evaluate and improve branch services.

Supervise, train, motivate, schedule and evaluate all branch employees; guide staff towards the highest of standards of customer service.

Takes lead role in providing reference and readers’ advisory services to customers.

Supervise and delegate the daily money collection, including its safe keeping and appropriate delivery to the County Librarian.

Works with other staff to plan and conduct branch activities and programs.

Oversees building and property management functions, communicating any needs or problems to the appropriate person(s).

Participates in branch collection development including adding and deleting of all formats of materials.

Implements and interprets library policies and procedures to staff and customers.

Prepares narrative and statistical reports, etc., as assigned.

Attends monthly staff meetings with County Librarian to assist with countywide planning and to ensure similar use of policies and procedures within the county system.

Handles conflict situations, including disciplinary procedures.

Adheres to, supports and effectively implements Administration and Board policy, procedures, and core values as they pertain to the library’s mission.

Responsible for training and supervision of branch volunteers.

Maintains an awareness of developments and changes in the profession through meetings and professional reading.

Performs additional duties and assignments, as requested.

May, as a senior staff member, be responsible for countywide projects, such as coordination of children’s programming, coordination of IRS tax distribution forms for the library system, or maintenance of certain aspects of the library automated network.

Provides library instruction and orientation tours; plans and implements programs, parties, and special events.

Oversees local branch activities for annual summer reading program. Ensures that program presenters and business underwriters are solicited, that school classes have been notified or visited. Coordinates activities relating to reading logs, distribution of reading incentives, and statistical reporting from the branch to the County Librarian.

Provides instruction on the use of equipment to the public, including personal computer, mobile devices, multimedia projectors, fax machines, photocopying equipment, and typewriters.

Carries out essential duties and responsibilities reliably within 12 months of on-the-job experience and training.

Qualifications

High school diploma or its equivalent.

Library experience of at least 3 years is desired.

Management experience is required.

The person accepting this position will be encouraged to complete the Texas State Library’s Small Library Management Program within 2 years.

Supports intellectual freedom and the American Library Association’s Code of Ethics.

Experience in training and supervising others, including work delegation, scheduling, evaluating performance, etc. is required.

Strong analytical ability and collaborative problem-solving skills.

Excellent organizational skills.

Good attention to detail and accuracy.

Ability to act as a leader and assist others in adapting to growth and change.

Excellent customer service skills.

Professional demeanor, including tact, good judgment, dependability, and courtesy.

Maintains an awareness of developments and changes in the profession through continuing education opportunities as determined by the County Librarian.

Knowledge of:

Background in basic library operations, reference procedures, and staff management techniques.

Preferred Knowledge:

Some classroom instruction on library operations, policies, procedures, and philosophy.

Ability to communicate on a basic level in a second language.

Knowledge of library online circulation system, catalog, and resources.

Basic internet searching, computer, and keyboarding skills.

Safe work practices.

Skill/Ability to:

Work independently in the absence of supervision.

Ability to multitask.

Communicate clearly and effectively with co-workers and the public.

Establish and maintain effective working relationships with employees, supervisors, and the general public.

Analyze and resolve complex situations.

Willingness to assume responsibility.

Proven ability to plan and supervise the work of others as well as manage in a fair and consistent manner.

Exceptional customer service focus and effective listening skills.

Engaging interpersonal skills allowing interaction with diverse groups.

Capacity to de-escalate negative interactions within the scope of the position.

Physical Considerations:

This job is classified as light duty.

Extensive physical activities related to interaction with the public.

Actions include reaching for large books above shoulder level and at floor level, lifting same, and walking throughout the building.

Extensive sight, hearing, and speaking.

Moving tables, chairs, equipment, and loaded book trucks are normal operations.

Lift materials and furniture, which may include loaded book trucks or delivery bags weighing between 40-60 lbs.

Sitting at a desk averages less than 25% of this job.

Special Requirements

Texas Driver License recommended.

Miscellaneous Information

Only applicants meeting the qualifications listed above need apply: Human Resources Department 404 Washington Avenue Anahuac, TX. 77514 (409) 267-2457 employment@chamberstx.gov Chambers County is an equal opportunity employer. The County does not discriminate based on race, color, national origin, sex, religion, age or disability in employment or the provision of services.

Job Details

Category

Chambers County Library System

Status

Open

Salary

$50,545.92

Posted

March 10, 2025 9:00 AM

Closing

Open Until Filled

Tools

Apply Online

Agendas & Minutes

Job Opportunities

Permits

Records Search

Payme

Pay: $50,545.92 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Wellness program

Work Location: In person