Library Computer Assistant

Description

Essential Duties

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks may vary over time depending on the City’s needs.

• Assist library patrons with basic computer functions and office equipment including navigating the Internet, printing, and scanning documents, creating and filling out various documents, faxing documents, and using the photocopier.
• Assist patrons with operation of personal devices as needed.
• Maintain ink and paper supply for printers and fax machines; keep computer area clean and organized.
• Conduct entry-level technology classes teaching the basic use of personal computers, tablets, laptops, software, applications, and services on the web.
• Support the City’s policies, goals and objectives and work with management and other staff to ethically achieve such goals and objectives; ensure compliance with safety procedures.

Minimum Qualifications

Education and Experience
Must possess a high school diploma or GED.

Supplemental Information

Knowledge

• City and department procedures, policies and guidelines; city code; Arizona Revised Statutes.
• Basic technology including but not limited to personal computers, printers, laptops, eBooks and personal tablets or electronic reading devices, fax machines, scanners, and photocopiers.
• Internet research techniques, search engines and various information resources.

• Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work; communicating clearly and concisely; providing instruction.
• Working with little or no supervision.
• Providing quality customer service.