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Library Information Specialist
General Statement of Duties
The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks.
This position works 18 hours per week which includes nights and weekends.
Distinguishing Features
Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.
Special Requirements
This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) “requires an applicant for employment to work with children in any capacity,must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI.” These checks must be conducted in accordance with G.S. 143B-1209.26, the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.
For Class Code Feed - do not remove
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
Which best describes your highest level of education?
Do you have any experience working in any type of library?
Which best describes your years of experience working in a public library?
Which best describes your experience working a service desk or interacting in a client-facing capacity?
How would you describe computer skills?
Please select the computer programs and software in which you are comfortable using and assisting others with troubleshooting. Select all that apply.
Are you willing to work nights and weekends?
The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks.
This position works 18 hours per week which includes nights and weekends.
Distinguishing Features
- Excellent customer service skills
- Attention to detail
- Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
-
Accuracy with tasks
Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.
Special Requirements
This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) “requires an applicant for employment to work with children in any capacity,must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI.” These checks must be conducted in accordance with G.S. 143B-1209.26, the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.
For Class Code Feed - do not remove
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
- Yes I understand and agree
-
No I do not agree
Which best describes your highest level of education?
- High School Diploma or GED
- Some College
- Bachelor's Degree
- Master's Degree
-
Other Advance Degree
Do you have any experience working in any type of library?
- Yes
-
No
Which best describes your years of experience working in a public library?
- No Experience
- Less than 1 year
- 1 year to less than 3 years
- 3 years to less than 5 years
-
5 years or more
Which best describes your experience working a service desk or interacting in a client-facing capacity?
- No experience
- Less than 1 year
- 1 to 3 years
- 3 to 5 years
-
More than 5 years
How would you describe computer skills?
- Beginner
- Intermediate
-
Advanced
Please select the computer programs and software in which you are comfortable using and assisting others with troubleshooting. Select all that apply.
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Gmail
- Google Drive
- Google Documents
- Google Sheets
- Google Slides
-
None of these
Are you willing to work nights and weekends?
- Yes
- No
- Required Question
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