Library Intern

JOB
The Germantown Community Library in Germantown, WI is seeking a part-time summer Library Intern reporting to the Youth Services Manager primarily assisting with programming events outside of the library. The position will be scheduled an average of 8 hours per week between June 1 and August 23, 2026. The Library Intern is responsible for performing tasks as assigned by one of the assigned library managers. This may include assisting with program planning and implementation, customer service, or collection development. The starting wage is $11.39 per hour. The position will remain open until filled. Priority will be given to applications received by Monday, March 30 at 9 AM.Interested candidates should submit a cover letter and resume with an online Village of Germantown job application found at: https://www.germantownlibrarywi.org/employment ;The Village of Germantown is an Equal Opportunity Employer and prohibits discrimination in all employment practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. The employee must be able to perform the essential functions of the job with or without reasonable accommodation. The Village of Germantown will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

EXAMPLE OF DUTIES
The following are fundamental to the position. These are not to be considered as exclusive or all-inclusive; other related duties may be required and assigned as needed.Plan and implement educational and recreational programs for all ages that encourage lifelong learning and general library use with a focus on all ages. Programs may be located inside or outside of the library.Support promotion of library services and programs, including assisting with social media content or department highlights as assigned.Partner with other agencies and special interest groups to implement and promote library programs and outreach services to the community.Select, manage, and withdraw materials within assigned collections with a focus on material for all ages.Provide a positive reflection of the library when participating in community programming and events on behalf of the library.Provide courteous, knowledgeable, and responsive customer service to patrons of all ages, abilities, and backgrounds.Create and maintain a welcoming, respectful, and inclusive environment for all patrons accessing library services and materials.Assist patrons with basic library services and general use of library resources on library computers and personally owned mobile devices, both in-person and on the phone.Accurately performs cashiering duties, including handling cash and credit card transactions.Use library systems, computers, and office equipment to complete daily tasks and support library operations. Serve as backup support for other service desk coverage, programming, and events as needed.Perform other related duties and special projects as assigned.

SUPPLEMENTAL INFORMATION
The requirements below represent the knowledge, skills, and abilities needed to successfully perform the essential duties of the position. Working knowledge of basic computer applications, including internet browsers, Microsoft Office (or equivalent), email, social media platforms, and Canva, or the ability to learn these tools.Knowledge of customer service principles and practices. Strong customer service and interpersonal skills.Cash handling and point-of-sale transaction skillsBasic computer operation and data entry skills.Strong organizations skills.Ability to communicate effectively in English, verbally and in writing.Ability to manage multiple tasks simultaneously in a public-facing environment.Ability to understand, follow, and appropriately apply Library, Village, and System policies, procedures, and practices using sound judgmentAbility to maintain confidentiality of patron informationAbility to pay attention to detail and accuracy.Ability to work independently while contributing positively within a collaborative team environment.Ability to prioritize tasks, meet deadlines, and work with minimal supervision.Ability to work efficiently under pressure, handle stressful situations, and navigate conflicts, escalating concerns to management when appropriate.Ability to maintain regular attendance, punctuality, and dependability, with flexibility to meet library needs.Ability to engage in a warm, friendly, and professional manner with patrons and coworkers.Physical RequirementsThe physical demands described here are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation.The employee is regularly required to stand for periods of up 1-2 hours, sit, walk, crouch, bend, twist, and reach. Occasional climbing of stairs and use of step stools may be required.Frequent use of hands and fingers to handle, feel, and operate objects, tools or controls such as typing, writing, filing, shelving, processing or handling library materials.Ability to communicate effectively in person and by telephone.Ability to visually review printed materials and computer screens, including prolonged use of a computer monitor.Ability to frequently lift or move materials weighing up to 50 pounds; and push or pull carts or objects weighing up to 200 pounds on wheels.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.Work is generally performed in the library and/or office setting with the majority of the workday spent indoors in an area with a normal temperature and humidity range.Some duties require work outside of the library at partnering facilities and include outdoor locations with seasonal temperature variations.Work is generally performed in safe and comfortable conditions where exposure to environmental factors such as repetitive tasks may cause discomfort and pose limited risk of injury.Work is performed in public areas, with many duties conducted in view of patrons.Employees are expected to adhere to appropriate attire standards as outlined in the Village Employee Handbook.Employees frequently multitask by balancing assigned duties while serving patrons.The noise level in the work environment ranges from moderately quiet to moderately loud.Employees may be required