Library Page

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.

As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.

Description

The Gaston County Public Library operates ten facilities, including the Main Library in Gastonia and branches: Belmont, Builders & Creators @ Bessemer City, Cherryville, Dallas, Ferguson Branch (Erwin Center), Mt. Holly, Stanley, TECH@Lowell, and Union Road.

The Gaston County Public Library delivers services via three program areas:

Administrative & Technical Services- Acquires, catalogs, processes, and distributes library materials for/to all Gaston County library service outlets. Staff provide technical support for the library’s automation system and advisory and resource assistance to public service staff. Administration manages the library budget, personnel, and day-to-day library business operations, determines system-wide library service direction, and establishes service policies and procedures.

Main Library Services- Provides direct assistance to the public in-house, by telephone, FAX, e-mail, and the library’s website via two service points: Adult Services (Circulation and Reference) and Children's Services. Responsibilities include registering borrowers, processing loans and returns, answering reference and information requests, planning and conducting library activity programs, and assisting in-house users with library materials and equipment.

Branch Library Services- Facilitate the delivery of library materials and services to citizens throughout the County. Staff provide direct assistance to library users: registering borrowers, processing loans and returns, answering reference and information requests, planning and conducting library activity programs, and assisting in-house users with library materials and equipment.

Examples of Duties

The duties listed below are not all the duties that may be assigned, but are those considered essential for an employee to perform.

• Provides excellent customer service to create an environment that leads to positive user experiences and that is welcoming and inclusive to all.
• Shelving – returning library materials in their appropriate place and in their appropriate order.
• Collection Maintenance – straightening, reading, shifting, and weeding the collection to ensure clean and usable shelves for patrons to browse.
• Customer Service – assisting patrons in finding items, service desks, sections for specific collections, etc.
• Special Projects – Assisting with special projects including programming, collection projects, and other services.

Minimum Qualifications

• Must be at least 16 years old and have completed the sophomore year of high school.
• Some volunteer or work experience is appreciated but not required.
• Must have the ability to organize items in correct alphabetical or Dewey Decimal order.
• Must be experienced in the use of Microsoft Office applications
• Must possess the ability to receive instructions and communicate with the public.
• Must be committed to working with diverse populations and creating a welcoming environment.

Additional Information

The applicant selected must undergo and pass a drug screening test prior to employment.

In compliance with G.S.153A-94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S.143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties.

At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.

We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.

Gaston County will not sponsor applicants for work visas.