Licensed Esthetician and Patient Coordinator

The Role

We are looking for a skilled, personable, and operationally savvy Part-Time Esthetician & Patient Coordinator to join our close-knit team. This is a dual-role position — you will split your time between delivering expert skin treatments in the treatment room and supporting the front-of-house as a patient coordinator, helping manage the day-to-day flow of a busy, high-touch concierge practice.

The ideal candidate is as comfortable performing a customized facial as they are answering patient inquiries, managing appointment bookings, following up with clients, and ensuring every guest feels the Skin 22 Concierge difference from the moment they walk through the door. You will also assist with select operational tasks that keep the practice running smoothly — from inventory and supply management to supporting social content, retail, and special projects as needed.

This role offers significant growth potential. As Skin 22 expands, so does the opportunity for the right person to take on greater responsibility.

Clinical / Esthetic Services

• Deliver Skin 22’s signature facial treatments, customized to each patient's skin concerns
• Includes dermaplaning, microdermabrasion, extractions, lymphatic drainage and skin booster treatments
• Conduct thorough skin consultations — analyzing pH, texture, hydration, pigmentation — and develop customized treatment plans
• Educate patients on at-home skincare routines and make tailored product recommendations from our curated retail selection
• Assist with or support treatments under the direction of senior clinical staff (e.g., pre/post-care protocols)
• Maintain immaculate treatment rooms and uphold all sanitation, safety, and compliance standards

Patient Coordination

• Serve as a warm, professional first point of contact for patients — in-person, by phone, and via digital channels
• Manage appointment scheduling, confirmations, cancellations, and rebooking using our practice management software
• Follow up with patients post-treatment to ensure satisfaction, encourage rebooking, and gather reviews
• Assist patients in understanding treatment options, pricing, and packages — converting consultations to bookings and sales
• Manage patient intake forms, charts, and records with accuracy and confidentiality
• Coordinate pre- and post-treatment communications and care instructions

Operations & Business Support

• Assist with inventory tracking, product ordering, and retail floor merchandising
• Support online shop fulfillment and in-office retail sales
• Contribute ideas and content for Instagram
• Help with special projects, events, promotions, and patient loyalty initiatives
• Identify and communicate operational improvements to enhance the patient experience

QUALIFICATIONS

Required

• Valid California Esthetician License
• 2–4 years of professional esthetic experience in a med spa, skincare studio, or clinical setting
• Proficiency in facial treatments, dermaplaning, extractions and devices
• Strong knowledge of skin types, skin conditions, and active ingredients
• Experience in a patient-facing or customer service role — front desk, coordination, or hospitality
• Excellent communication skills: articulate, warm, and professional in all interactions
• Reliable, detail-oriented, and self-motivated with the ability to multi-task in a fast-paced environment
• Comfortable with booking systems and general tech tools

Preferred / Bonus

• Familiarity with treatment devices
• Experience assisting with or coordinating injectable, laser, or medical aesthetic services
• Proficiency with spa/medical booking software
• Retail sales experience with professional skincare brands
• Social media savvy — comfortable on camera, able to create simple content for Instagram or TikTok

COMPENSATION & BENEFITS

• Competitive hourly rate, commensurate with experience
• Commission on facial services
• Complimentary and deeply discounted treatments for team members
• Access to ongoing education on cutting-edge technologies
• Work alongside a recognized industry Key Opinion Leader and learn from the best
• Part-time schedule

WHO THRIVES AT SKIN 22

This role is a great fit if you…

• Love skincare deeply and are energized by seeing real results for your clients
• Are just as comfortable behind the front desk as you are in the treatment room
• Take pride in the details: a perfectly set treatment room, a follow-up text that makes a patient feel remembered, a product recommendation that changes their routine
• Want to work somewhere that is growing fast and want to grow with it
• Are ready to bring professionalism, passion, and positive energy to a team that is building something special

HOW TO APPLY

We’d love to hear from you. Please be sure to provide the following when applying:

• Your resume
• A brief introduction: who you are, your esthetic background, and why Skin 22 resonates with you
• Optional: Instagram handle or any portfolio/before-after content you’re proud of

Pay: $20.00 - $26.00 per hour

Shift:

• 8 hour shift

Experience:

• Aesthetic treatments: 1 year (Preferred)

License/Certification:

• Esthetician License (Preferred)

Work Location: In person