Line Service Technician

The Line Service Technician supports safe, efficient, and professional aircraft operations for PlaneSense, Inc. & its affiliates. This role is responsible for delivering high-quality ground services to aircraft, flight crews, and company personnel, including marshaling, towing, fueling coordination, sanitation support, baggage handling, and transportation services. The technician ensures strict adherence to company safety practices, Federal Aviation Regulations, and airport authority guidelines while maintaining a customer-focused, well-groomed, and professional demeanor.

Success in this role requires strong attention to detail, effective communication skills, physical stamina, and the ability to work in fast-paced, all-weather environments as part of a highly dedicated team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Adhere to and promote all company safety practices and policies.
• Respond to all service needs of aircraft and flight crew (call in fuel, lavatory, baggage assistance, special requests, etc.)
• Complete all required paperwork.
• Ensure compliance with all Federal Aviation Regulations (FAR’s).
• Interact with local airport authority.
• Provide ground movement assistance & ground support to aircraft
• Meeting inbound aircraft upon arrival to ramp and helping prepare aircraft for departure.
• Staging/towing aircraft to and from the hangar and remote parking areas.
• Hangar housekeeping.
• Sanitation services to the aircraft.
• Vehicle transport of flight crews and company personnel as requested.
• Loading and unloading of Clients luggage into the aircraft and their personal vehicles.
• Assist the Facilities Department with upkeep of the grounds. Occasional Snow removal
• Ability to work in all-weather environments.

Qualifications

This position provides excellent customer service for passengers and for various departments in the company. Professional, well-groomed appearance must be maintained at all times.

Education and/or Experience:

• Aviation experience or Line Service experience preferred.
• Ability to physically and mentally perform job functions (such as lifting equipment and items, safely operating equipment, following instructions for the use of chemicals and supplies).
• Secure and sustain Valid State Driver's license
• Ability to pass 10-year criminal history records checks a must.

Computer Skills:

• Proficient in Microsoft Office, and various web-based applications.

Other Skills and Abilities:

• Excellent computer, time management, verbal communication, and written skills are necessary.

Work Schedule & Availability:

This position requires flexibility in scheduling. Work schedules are not fixed and are determined by the needs of the business. Schedules are typically provided on a biweekly basis by the supervisor; however, they may be adjusted, changed, or extended with limited notice due to operational demands, weather conditions, flight activity, or other business needs. Technicians must be able to work varying shifts, including nights, weekends, holidays, and overtime as required.

Commitment & Outside Employment:

Given the safety-focused environment in which this role operates and our commitment to delivering consistent, high-quality service to our customers and flight crews, Technicians are required to fully commit to the responsibilities and scheduling requirements of this position. Outside employment—whether full-time or part-time—must not interfere with an employee’s availability, performance, alertness, or ability to safely and effectively perform the essential functions of the job. Any outside employment that impacts scheduling flexibility, adherence to safety practices, or overall job performance may affect an individual’s ability to be successful in this role.

About Us

PlaneSense, Inc. is a privately held fractional aircraft ownership company that manages a growing fleet of turboprop and jet aircraft. More than 600+ employees handle all aspects of management, operations, scheduling, aircraft maintenance, quality assurance, and administration. The PlaneSense® program fleet is maintained through our award-winning service centers, Atlas Aircraft Center, Inc.

As one of the leading fractional aircraft companies in the United States, PlaneSense, Inc. manages the largest civilian fleet of Pilatus PC-12s in the world and a growing fleet of Pilatus PC-24 twin engine jets. The PlaneSense® program operates in the continental United States, Canada, Bermuda, the Bahamas, the Caribbean, Mexico, and Central America with continuous expansion. PlaneSense, Inc. is dedicated to the highest standards of owner services, safety, and reliability.

Atlas Aircraft Center, Inc. (AAC) is a Pilatus authorized fleet service and support center for the PlaneSense® fractional fleet. As an FAA certified Part 145 repair station, we specialize in Pilatus PC-12 turboprop aircraft and Pilatus PC-24 twin engine jet aircraft support, including turbine aircraft repairs, annual inspections, phase inspections, hourly inspections, modifications, and Service Bulletin compliance, as well as Avionics repairs and sales.

Atlas Aircraft Center is part of the PlaneSense, Inc. headquarters in Portsmouth, NH. Our state-of-the-art, 40,000 square foot hangar is equipped with slab heating, high-tech lighting, and Megadoors. These special fabric doors provide superior insulation capabilities to protect staff from inclement weather while also shielding customers’ aircraft from the elements. The very high ceilings and door openings accommodate all types of aircraft. An additional 44,000 square feet is dedicated to shop space and corporate offices.

Our Nevada maintenance facility is located in Boulder City, NV and features 36,000 square feet of air-conditioned hangar space. This Atlas Aircraft Center facility provides valuable support for the PlaneSense® fleet, mainly serving fractional share clients in the Western part of the U.S.

PlaneSense, Inc. is proud to employ veterans from all branches of the military. Veterans obtain a wealth of highly specialized training and transferable skills that they bring to us after serving our country

PlaneSense, Inc. provides a clean work environment, excellent benefit package and competitive compensation. We offer equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age, disability, veteran status, or genetics. In addition to federal law requirements, PlaneSense, Inc. complies with applicable state and local laws governing nondiscrimination in employment.

If you require reasonable accommodation to complete an employment application, participate in an interview, complete pre-employment testing, or otherwise take part in the employee selection process, please contact careers@planesense.com.

Compensation for this position will be discussed in detail during the interview process. Candidates applying from a state or locality that requires salary disclosure may request this information by contacting careers@planesense.com.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience:

• Detailing: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Portsmouth, NH 03801 (Required)

Work Location: In person