LIQUOR ASSOCIATE

Job Description

As a part of the Hansen’s IGA Market team, the Wine & Spirits Associate will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The Wine & Spirits Associate is responsible for rotating, stocking and facing the Wine & Spirits Department; ensuring each product is of high quality and priced accurately. The Wine & Spirits Associate will also assist the department with miscellaneous tasks including, but not limited to, cleaning, interacting with vendors and participating in passive and active demonstrations as needed

Duties & Responsibilities

• Serve customers in the Wine & Spirits Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Assist customers in selecting products, answering questions and offering suggestions as needed
• Assist customers in discovering Hansen’s IGA Market extensive wine & spirits offerings through active sampling and educational programs
• Stock, rotate and face the Wine & Spirits Department aisles
• Maintain and work back stock items and coolers
• Participate in active and passive Wine & Spirits demonstrations
• Interacting with vendors as needed
• Create innovative display cases based on the sales for the week (directed by manager)
• Utilize u-boats, flat carts and other equipment to properly transport product
• Assist with unloading deliveries and gathering items to be stocked
• Assist with the training and mentoring of new associates in the Wine & Spirits Department
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Wine & Spirits Department duties as needed

Required Qualifications

• Must be a minimum of 18 years of age due to required operation of Wine & Spirits equipment
• Eagerness to interact with customers
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner
• Strong sense of team – ability to anticipate the needs of the team
• Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 50 pounds