ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Ensure all callers and visitors feel welcome
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Professionally answer incoming calls within three rings and route accordingly
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Greet visitors in a professional, friendly manner
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Escort visitors to designated conference rooms and coordinate refreshment choices
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Provide callers with information such as firm address, directions to the office, parking instructions, website, and other information related to all firm locations
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Order food for client and team meetings; responsible for tracking receipts and providing charge-back information for accounts payable processing
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Assist with conference room meal/beverage setups
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Maintain neat appearance of conference rooms and main reception area
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Schedule conference rooms and visiting attorney offices for individual or reoccurring meetings; must be able to use the conference scheduling software at a proficient level
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Arrange for video conferencing and/or other technology needs
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Accept and direct incoming deliveries
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Check, organize, and restock conference room supplies
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Order office and breakroom supplies
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Maintain law library collection
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Assist with coordination of maintenance requests
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Reconcile monthly credit card statement
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Consistently and professionally communicate through internal calls and emails, building strong internal relationships
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Provide support to attorneys, paralegals, and LEAs as needed
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Prepare, modify, and finalize documents, correspondence, legal documents, transcription, memos, and other materials
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Proofread all materials for typographical errors, office style conformity, accuracy, and inclusion of required information and enclosures
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Perform all other duties as assigned
CRITICAL COMPETENCIES:
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Strong ability to manage a wide variety of work streams simultaneously with accuracy and speed
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Demonstrate a positive attitude, high energy, and a strong passion for your work
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Be a flexible team player by cooperating and collaborating with others to achieve team and firm goals and objectives
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Demonstrate the highest level of integrity, professionalism, and confidentiality consistent with firm mission, values and policies
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Exhibit a strong work ethic and a willingness to exert more than the minimum effort
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Engage with internal stakeholders in a professional, clear, concise, positive, and timely manner
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Apply critical thinking and sound judgment in order to set priorities, meet deadlines, make decisions and independently resolve complex problems
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Consistently seek opportunities to advance technical and personal skills
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Proactively support internal customers and external clients utilizing the most current technology available
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Demonstrate initiative and resourcefulness to obtain information needed to perform duties with minimal supervision
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Communicate with team to gather critical information needed for various duties
ADDITIONAL REQUIREMENTS:
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Strong verbal communication skills with a friendly, welcoming demeanor
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Associate’s degree or equivalent experience
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Excellent organization, time-management, and prioritization skills
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Familiar with Microsoft Office Suite, Excel, and Work10
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Must have excellent organization skills