Live Support Admin

Company: Luxury Classics Jewellery Trading LLC
Location: Dubai, UAE
Job Type: Full-Time

Job Description:

We are looking for a dedicated Live Support Admin to assist during our live selling sessions by handling customer inquiries, sharing product information, recording orders, and ensuring a smooth communication flow between customers and the live seller.

Key Responsibilities:

• Respond to customer inquiries during live sessions via comments and messages
• Share product details, prices, and availability in real time
• Record orders, leads, and customer details for follow-up
• Coordinate with the sales and dispatch teams for order processing
• Manage messages during live sessions
• Ensure all customer queries are addressed promptly and professionally
• Prepare product codes, descriptions, and availability before live sessions
• Maintain accurate records of inquiries and live session performance

Requirements:

• Experience in customer service, admin work, or online support preferred
• Strong communication and fast typing skills
• Ability to multitask in a fast-paced live session environment
• Familiarity with social media platforms (Instagram, Facebook, TikTok)
• Organized, responsible, and customer-focused
• Basic computer skills for updating records and managing chats

Job Type: Full-time

Pay: From AED2,200.00 per month

Application Question(s):

• What is your Visa Status?

Location:

• Dubai (Required)