LNA/Medical Assistant

JOB SUMMARY/OBJECTIVES:

The Licensed Nursing Assistant (LNA) plays a vital role in providing high-quality, patient-centered care to a diverse population. Working under the direct supervision of a licensed physician or registered nurse, the MA performs a blend of clinical and administrative duties to ensure efficient clinic operations and a positive patient experience.

ESSENTIAL FUNCTIONS:

• Direct Patient Support:
  • Prepare patients for examinations and procedures, including taking and accurately documenting vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation, weight, height).
  • Assist patients with comfort, positioning, and mobility as needed.
  • Document patient observations and care provided accurately and in a timely manner in the electronic health record (EHR).
  • Maintain patient confidentiality and adhere to HIPAA regulations at all times.
• Clinical Assistance:
  • Prepare and clean exam rooms before and after patient visits, ensuring all necessary supplies and equipment are readily available.
  • Assist nurses and providers with minor procedures and examinations.
  • Collect and process specimens (e.g., urine, blood) according to established protocols and ensure proper labeling for laboratory analysis.
  • Perform basic wound care and dressing changes as directed by a licensed nurse or provider.
  • Assist with inventory and stocking of medical supplies in exam rooms and clinical areas.
• Administrative Support:
  • Greet patients warmly and direct them to appropriate areas.
  • Assist with scheduling follow-up appointments or tests as needed.
  • Answer patient questions within the scope of practice and refer clinical questions to the appropriate licensed professional.
  • Maintain a clean, organized, and safe clinical environment.
• Team Collaboration:
  • Work collaboratively with physicians, nurse practitioners, physician assistants, registered nurses, medical assistants, and administrative staff to ensure seamless patient care.
  • Participate in team meetings and contribute to quality improvement initiatives.

Qualifications:

• Current and unrestricted Licensed Nursing Assistant (LNA) certification in the state of Vermont.
• Current Basic Life Support (BLS) certification.
• High school diploma or equivalent.
• Minimum of [X, e.g., 1 year] of experience as an LNA, preferably in an outpatient, clinic, or community health center setting.
• Proficiency in taking and documenting vital signs.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with a compassionate and patient-centered approach.
• Ability to work effectively in a fast-paced, sometimes challenging environment with a diverse patient population.
• Strong organizational skills and attention to detail.
• Basic computer proficiency, including experience with Electronic Health Records (EHR) systems.

Note that this job description is not designed to cover or contain a comprehensive listing of activities or responsibilities that are required of the Team Member for this position. Duties, responsibilities may change at any time with or without notice.

EDUCATION/EXPERIENCE:

Medical experience preferred but not required