Loan Officer Assistant

Zoom Mortgage is seeking a detail-oriented and motivated Loan Officer Assistant to support our loan origination team. This role is essential in ensuring a smooth and efficient mortgage process by assisting loan officers with administrative tasks, client communication, and file management from application through closing.

Key Responsibilities:

• Assist loan officers in preparing and managing loan files throughout the mortgage process
• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Maintain accurate and up-to-date loan records in the company’s system
• Communicate with clients, real estate agents, and third parties to gather necessary information
• Monitor loan pipelines and ensure deadlines are met
• Schedule appointments and follow up with clients on outstanding conditions
• Coordinate with processors, underwriters, and closers to facilitate timely loan approvals
• Provide exceptional customer service and respond promptly to inquiries

Qualifications:

• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment

Pay: $2,500.00 - $10,000.00 per month

Work Location: Hybrid remote in Troy, MI 48098