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Loan Officer Assistant (LOA) - Mortgage Income Specialist

Overview
Andujo Home Loans is a top-producing mortgage team in San Diego seeking an experienced Loan Officer Assistant to support a high-volume, jumbo-focused pipeline. This is a primarily internal operations role, you will own the pre-approval and submission process from document intake through lender submission, with occasional client follow-up.

Key Responsibilities

  • Assist loan officers by gathering and verifying borrower income documentation, including pay stubs, tax returns, and bank statements
  • Review incoming loan applications and documentation and analyze income information to ensure accuracy and completeness and request any missing items
  • Prepare and maintain loan files to pre-approval and submission readiness
  • Issue pre-approval letters (PALs) within 24 hours of receiving a complete file
  • Submit purchase and refinance files to wholesale lenders same day once complete
  • Monitor and manage disclosure status; flag unsigned or unsent disclosures
  • Run credit reports and input borrower qualification details into CRM
  • Brief Loan Officer(s) on file status and qualification summary
  • Conduct client follow-up calls to collect outstanding documentation
  • Support VA/FHA condo approvals, proof of funds letters, and payment scenarios as needed
  • Maintain daily internal status updates across all active files

Requirements

  • 3+ years of mortgage income calculation experience required (underwriting, processing, or senior LOA)
  • Strong working knowledge of conventional, FHA, VA, and jumbo loan guidelines
  • Experience with Arive, Vision, and/or Follow Up Boss systems preferred
  • Ability to manage multiple files simultaneously and meet same-day SLAs
  • Proven experience with making outbound calls to clients and agents for document follow up
  • Strong written and verbal communication skills
  • Proven experience in loan origination or financial services, particularly within mortgage or real estate lending environments
  • Strong understanding of loan processing procedures, including familiarity with TILA disclosures and contractual documentation
  • Excellent basic math skills for calculating income figures, ratios, and qualifying metrics
  • Knowledge of loan officer responsibilities and experience supporting mortgage transactions is highly desirable
  • Exceptional organizational skills with keen attention to detail to ensure accuracy throughout the loan process

Why Join Us

  • Added per file bonus compensation
  • Top-producing team with a high-volume, high-caliber pipeline (~$50M+ annually)
  • Clear systems, defined ownership, and a team that values your expertise
  • Competitive compensation based on experience
  • Growth opportunity as the team scales

This role is perfect for motivated individuals eager to grow their career in mortgage lending while contributing to a fast-paced, client-focused environment. If you thrive on precision, enjoy working collaboratively, and are passionate about helping clients achieve their homeownership goals, we want to hear from you!

Pay: $65,000.00 per year

Work Location: Remote

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