Loan Operation Specialist Supervisor- Clear Lake

Moody National Bank provides excellent employment opportunities for individuals seeking to team up with a solid leader of financial services for the communities we serve. If you have an interest in joining a stable, competitively advantaged banking team you should consider Moody National Bank.

LOAN OPERATIONS SPECIALIST SUPERVISOR – JOB # 10-26

All correspondence must refer to a specific job number.

The Loan Operations Specialist Supervisor will be responsible for supervising the daily workflow of the operations staff and the communication between Lenders. Monitor staff on production and errors related to goals. Assist in training staff in all aspects of daily job functions. Coordinate schedules, resolve issues within (or outside) of department, and provide leadership, direction, and growth opportunities to staff. Problem solver to include making decisions that involve other departments or bank customers.

Duties and Responsibilities:

• Assist manager in supervision of loan processing staff and ensure daily work is accurate and complete.
• Ensure staff follows policy and procedures when processing loan requests.
• Oversee timely reporting: property taxes, loan fees, etc. and proper distribution of same (board, lenders, etc.)
• In conjunction with Senior/Lead Processor, review and verify all exception reporting, ensuring all documents requiring recording are tracked properly, received, and processed.
• Act as secondary liaison to the Internal/External Auditors and Compliance Officer, to include bank attorney loan issues.
• Review and approve funding requests, reconciliations, checks, and other items requiring management approval.
• Ensure escrow re-analysis and payments are performed in a timely manner.
• Ensure Participation loan payments and audits are properly performed and applied.
• Work with Loan Operations Manager and Compliance as needed to maintain updated procedures.
• Distribute reports to lending staff to include Maturing Loans and Letters of Credit.
• Review loan service invoices for all non-customer loans prior to forwarding to manager for approval.
• Work closely with manager with problem loans, charge offs, non-accrual loans, repossessions and Other Real Estate Owned, Letters of Credit
• Counsel staff as needed.

Other Duties and Responsibilities:

• Be involved with system providers to utilize applications to fullest capacity, streamlining processes and procedures to ensure accuracy and compliance. Analyze, prepare, train for periodic updates to system software and verify updates are working properly.
• Maintain and demonstrate proficiency with loan software (LaserPro/JH).
• COPE program coordinator
• Maintain confidentiality with all information obtained.
• Perform other related work and duties as assigned.

Job Requirements:

Education and Experience:

• High School diploma or equivalent required. Some college education background preferred; business or related degree.
• 5 years banking experience, 3 years of loan operations experience, and 2 years of supervisory or leadership experience.

Skills and Abilities:

• Interpersonal skills required to have a working relationship with superiors, peers, and subordinates.
• Must be able to meet deadlines with reports, audits and all related tasks.
• Must be able to supervise daily activities without direction from manager.
• Must be able to adapt to system upgrades to provide training to staff.

Moody Bank offers a benefit package that includes: Medical, Life, Dental and Vision insurance; 401k Plan; Vacation and Sick leave benefits and more.

Due to the high volume of interest, the Bank does not respond to the submission of every resume.

In addition, submission of your resume to this website does not constitute the completion of an Employment Application.

The Bank requires completion of an MNB employment application for each position opening. Individuals who the Bank determines to be the best qualified for the position openings are contacted to begin the application process.

Applications are being accepted at the 2302 Postoffice St. location in Galveston, Texas, Human Resources Department/4th floor (M-F 9 am – 4 pm)

Moody Bank is proud to be an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Supervising or Leadership: 2 years (Required)
• Banking: 5 years (Preferred)
• Loan operations: 3 years (Required)

Work Location: In person