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Loan Setup Analyst

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Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The role:

The Loan Setup Analyst III will use shared inboxes and pipelines to support the internal loan team through the management of the appraisal order as well as receiving early-stage FHA and VA documents. The team member will also ensure SoFi is staying within compliance regarding TILA/RESPA disclosure laws.

What you'll do:

Enforce Lock Desk policy (Loan Setup is under the Lock Desk umbrella)
Assist the company's internal partners with loan re-disclosure, FHA/VA case number transfers, credit card refund/charge requests, MAVENT fails, and file escalations
Work the assigned pipelines for quick file milestone movement
Contact FHA and VA to process applicable underwriting conditions associated with the loan file
Monitor various shared email in-boxes and perform work within SLA to include appraisal orders, disclosing to borrowers, advertising loans, etc.
Ensure the accuracy of fees for outbound disclosures
Review pass/fail logic on applicable files to ensure compliance accuracy
Monitor robotics outcome reports and scrub loans that fail, to queue back up for automation or work manually

What you'll need:

A four-year college business degree or other related field is preferred
Microsoft Excel proficiency
Ability to work quickly, accurately, and independently in a fast-paced environment
Comfortable working under a high level of confidentiality
Able to work an assigned pipeline of FHA/VA loan products
Detail-oriented and strong time management/ organizational skills
Excellent verbal, written, and interpersonal skills

This is a hybrid role requiring two days per week in either the Charlotte, NC or Frisco, TX office. The position is Monday through Friday, 40 hours per week, with overtime available based on business volume.