Loans Processor- Australian Mortgage specialist

Summary

Working at Loan Lounge
As a purpose-led organisation on a mission to end human slavery by financing a difference. Our hiring and interviewing process is designed for you to showcase your experience, skills and passion and take great pride in not just ‘ticking a box’. If this role resonates with you, we want to hear from you.

About you
You are proficient in consumer lending and related financial products (e.g.home loans, investments loans, SMSF and commercial). Your attention to detail is impeccable, ensuring compliance with regulations at all times. Handling high work volumes under tight deadlines is second nature to you, maintaining efficiency while consistently delivering quality results. Your communication skills, both verbal and written, are exceptional, coupled with a strong service ethic and keen attention to detail. You navigate MS Office and client software systems effortlessly. You will need to be experienced with reading financials, structuring deals and completing servicing spreadsheets including researching policy, creating comparisons and putting together a proposal for the broker. Experience with AOL, ideally Infynity, is essential. You embrace change, and want to make a real change. Ideally, you have 3+ years of experience in Loans Processing with good understanding of the mortgage lending market in Australia.

Key Responsibilities & Accountabilities:
Perform income calculations, assist with loan sign-ups, conduct initial borrower appraisals, and proposals for clients.
Collect, organise, and submit loan applications while ensuring completeness and accuracy of supporting documents.
Liaise with lenders, maintaining consistent communication to facilitate timely assessment of applications and influencing processing timelines.
Act as the main point of contact for clients, providing updates on application progress and proactively addressing additional documentation needs.
Communicate with professionals like conveyancers, real estate agents, accountants, valuers to facilitate smooth loan processing.
Efficiently manage client data within CRM systems, navigating the loan portal 'Apply Online' for application submissions.
Verify documentation for accuracy, validity, and compliance with policies and legislation, ensuring thorough understanding of loan products and policies.
Provide exceptional service, verify supporting loan documentation, follow up on incomplete documentation, and maintain regular client communication.
Manage the client experience from pre-application to settlement.
Identify business opportunities and influence processing timelines.
Develop a thorough understanding of loan products and policies.
Ensure clients' expectations are surpassed.

Qualifications:
Cert IV in Financial Services, Mortgage Broking (Preferred but not essential).
3+ years industry experience (preferred, although not essential).

What’s in it for you:
You’re in control of your own earning potential! You’ll take home a competitive base salary of up to 70K PHP, with bonuses based on performance.
Australian paid public holidays
Work Free Birthday

This role is full-time during Australian business hours.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per month

Application Question(s):

• Please send a video intro of yourself to paayal@loanlounge.au
• Do you have experience with SMSF?
• have you used AOL?
• Do you currently work for an Australian Mortgage Broker?
• Have you been a loans processor for an australian mortgage broker for at least 3 years?

Experience:

• financial: 5 years (Required)

Language:

• English (Required)

Work Location: Remote