Local Dispatch/ Freight Coordinator

Stewart Moving & Storage is an independent moving company with 12 facilities in 5 states. Our Portsmouth, VA location has an opening for an experienced local dispatcher/ freight coordinator. We are known for being a people-centric organization that is open to new & improved ways of getting the job done. Being adaptable, taking the initiative, and problem solving will be key traits of a successful candidate in this role. If this sounds like you - we'd love to hear from you!
In addition to the responsibilities and requirements listed, we are looking for someone with a teamwork attitude and meets the core values: truth, honesty, integrity, diligence, & training. Being adaptable, taking the initiative, and problem solving will be key traits of a successful candidate in this role. If this sounds like you - we'd love to hear from you!

Responsibilities:

• Prepare all necessary documents (bill of ladings, contracts) daily for moving jobs.
• Meet with the moving teams upon their return and ensure the trucks are ready for the following day
• The Dispatcher is responsible for helping with all logistical planning regarding every moving job
• Monitor moving jobs for efficiency, ensuring jobs are being conducted within appropriate time frames, service quality expectations, and move restrictions.
• Properly documenting incidents such as motor vehicle accidents or safety related matters in accordance with company policy.
• Strategically coordinate and scheduling moving teams to specific moving jobs.
• Follow up on moving teams and maintain progress reports.
• Review and resolve move day issues.
• handle inbound/outbound freight as well as inbound domestic SIT

Requirements:

• A minimum of 3 years dispatch experience in the HHG Transportation Industry, preferably military moving industry preferred or minimum of 3 years in operations management experience.
• Ability to work effectively in high volume fast paced time critical environment.
• Communicating effectively with both office staff and movers.
• Knowledge of DOT Regulations
• Have excellent communication and customer service skills
• Basic analytical/mathematical skills
• Work hours: 7a-4p Mon- Fri (1 hour break) and some Saturdays as needed.

Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed.

Benefits include health, vision, dental coverage, paid holidays after 90 days and PTO after the first year.