Lodge Attendant (Seasonal)

As a Lodge Attendant, your primary duties will be centered around ensuring that guest rooms and common areas are clean, comfortable, and well-maintained while also assisting in the food and beverage service for guests in the lodge dining areas.

You will also be responsible for:

Server Duties:

• Greeting guests in a friendly and professional manner in the lodge dining area.
• Assisting guests with orders by accurately describing each item on the menu and making recommendations for food and pairings.
• Being present on the floor and attentive to guests’ needs to ensure top-level service and experience for guests.
• Collaborating closely with kitchen staff to ensure efficient and seamless service.
• Following all cleanliness and sanitation procedures, including frequent handwashing.
• Attending and participating in advancement of food and beverage education outside of regular service.
• Practicing alcohol awareness and exercise good judgement when serving guests alcohol to comply with the state laws of New Mexico.
• Keeping tables and dining areas neat and presentable, following health and safety guidelines.
• Maintaining an impeccable standard of cleanliness and presentation of guest housing, lodges, and public areas.

Room Attendant Duties:

• Responding to guests’ needs.
• Ensuring and coordinating the laundering of guest linens.
• Coordinating the timely return of all lost and found items to the front desk.
• Coordinating with the front desk regarding guest room status.
• Maintaining knowledge of arrivals / departures and stay-overs for each day.
• Staying up-to-date on the most efficient eco-friendly cleaning supplies.
• Maintaining knowledge of handling hazardous materials.
• Reporting maintenance issues.
• Informing Management of any guest-related issues.
• Maintaining a safe environment for both staff and guests.
• Coordinating annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
• All other duties as assigned.

What this isn’t:

• Previous experience in a hospitality role, including room attendant or server.
• Strong attention to detail and ability to maintain high cleanliness standards.
• Excellent customer service skills and the ability to work well with guests and team members.
• Ability to work efficiently and independently with minimal supervision.
• You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

• A high school diploma or general education degree (GED).
• Previous experience working in a luxury hotel/resort setting.
• Familiarity with eco-conscious or sustainable practices.

• You’re alert, friendly and eager to assist guests politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.

• Paid Sick Leave
• Competitive wages with gratuities
• Access to amenities and outdoor adventures
• Live and work in one of the most stunning natural environments in the country
• Employee Assistance Program

On a regular basis, you can expect to:

• Stand; sit; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Lift and/or move up to 50 pounds.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.